JOB DETAILS

Collections Officer

CompanyBDO Unibank
LocationSenator Ninoy Aquino
Work ModeOn Site
PostedMay 24, 2026
About The Company
BDO is a full-service universal bank in the Philippines. It provides a complete array of industry-leading products and services including Lending (corporate and consumer), Deposit-taking, Foreign Exchange, Brokering, Trust and Investments, Credit Cards, Corporate Cash Management, and Remittances in the Philippines. Through its local subsidiaries, the Bank offers Leasing and Financing, Investment Banking, Private Banking, Rural Banking, Life Insurance, Insurance Brokerage, and Stock Brokerage services. BDO's institutional strengths and value-added products and services hold the key to its successful business relationships with customers. Its branches remain at the forefront of setting high standards as a sales- and service-oriented, customer-focused force. BDO has one of the largest distribution networks, with more than 1,600 operating branches and over 4,500 ATMs nationwide. Through selective acquisitions and organic growth, BDO has positioned itself for increased balance sheet strength and continuing expansion into new markets. As of 30 June 2022, BDO is the country's largest bank in terms of total resources, customer loans, deposits, and assets under management. BDO is a publicly listed company (PLC), with its shares currently being traded at the Philippine Stock Exchange under the symbol “BDO”. BDO Unibank is regulated by the Banko Sentral ng Pilipinas. https://www.bsp.gov.ph For concerns, please visit any BDO branch near you or reach us through any of the channels listed in the Consumer Assistance page of our website: https://www.bdo.com.ph/consumer-assistance. Deposits are insured by PDIC up to P1 Million per depositor. The BDO, BDO Unibank and other BDO-related trademarks are owned by BDO Unibank, Inc. All Rights Reserved.
About the Role

About BDO

 

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

 

Job Summary

 

The Collections Officer is responsible for the evaluation of past due portfolio and assures that total delinquency rate of assigned bucket is maintained at a minimum and acceptable level.

 

Key Responsibilities

 

  • Performs collection calls to negotiate for full or partial settlements from clients, to make past due accounts current.

  • Ensures that all client requests are facilitated and coursed to appropriate units.

 

Qualifications

 

  • Bachelor's degree in any field

  • At least 3 years of experience in collections gained from banks or other financial institutions.

  • Work experience from credit card, personal loan or telecommunication companies may also be considered.

  • Willing to work onsite in Ortigas

 

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 26471

Key Skills
Collection CallsNegotiationPortfolio EvaluationDelinquency ManagementClient Request Facilitation
Categories
Finance & AccountingCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The Collections Officer is tasked with evaluating the past due portfolio to ensure the assigned bucket's total delinquency rate is kept at a minimum and acceptable level. Key duties include performing collection calls to negotiate settlements and making past due accounts current.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
19821
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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