Telemarketer / Lead Generation Specialist

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Mint Residential is part of the Minor International Group. We have offices in key CBD locations across Australia and are a full-service property agency specialising in CBD & Inner-city apartment sales, rentals & property management.

We operate like most other real estate agencies, except that we exclusively manage and sell Oaks Hotels & AVANI managed properties.

Mint Residential is looking for a motivated and results-driven Telemarketer / Lead Generation Specialist to join Brisbane based team.

MINT Residential Brisbane is part of the globally recognised Minor Hotels network. Enjoy the benefits of a boutique real estate team backed by international brand strength. 

About the Role:

This position plays a critical role in generating qualified leads, booking appointments, and supporting the broader sales and marketing team in achieving business targets. As our Telemarketer / Lead Generation Specialist, you will be responsible for initiating outbound calls, qualifying prospective tenants and property owners, and nurturing opportunities to strengthen our sales pipeline.

What You Will Do:

• Make high-volume outbound calls to prospective tenants, owners and leads
• Follow up on marketing-generated leads, referrals and event contacts
• Identify, qualify and nurture potential clients through effective engagement
• Book appointments, site inspections and sales opportunities
• Provide accurate information about properties, leasing options and services
• Maintain accurate and timely CRM records
• Escalate complex enquiries to sales or property management teams
• Meet and exceed telemarketing and campaign performance targets

Further Details:

• Office located in Brisbane CBD
• Salary: $65,000 + Super + KPI incentives

Successful candidates will have:

• Confidence on the phone, resilience in a high-volume environment, and motivation to achieve targets and results
• Experience in telemarketing, outbound sales, or lead generation
• Proven ability to qualify leads and convert them into appointments
• Strong verbal communication and persuasive skills
• Comfort using telephony systems and CRM platforms
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent organisation and time management skills
• Completion of Year 12
• Exposure to sales, business studies, or property/real estate (advantageous but not essential)

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.