Coordinator - CCM

Description

Title: COORDINATOR - CLINICAL CASE MANAGEMENT TEAM

Location: Manchester, NH 03101

Job Type: Full Time

** $5000 SIGN-ON BONUS FOR ALL CLINICAL POSITIONS **

About Us:

Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success, and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization! We are also proud to be a recipient of the Bell Seal Certification for Workplace Mental Health, recognizing our commitment to creating a mentally healthy, supportive, and inclusive work environment.

Job Description:

MHCGM is seeking an enthusiastic Team Coordinator to oversee the dynamic Clinical Case Management (CCM) team! The CCM team provides recovery-oriented services to patients with a wide range of diagnoses and clinical presentations including thought disorders, personality disorders, mood disorders, and more. This energetic team believes that everyone deserves a life worth living and supports all pathways to recovery using evidence-based practices, creative problem-solving, and flexible approaches! 

As the CCM Coordinator, you will work closely with an experienced multidisciplinary team of empathetic direct care professionals committed to improving the health and wellness of their patients. Through thoughtful organization of daily operations, supportive administrative oversight, and strengths-based supervision, you will empower the team to deliver exceptional care and achieve outstanding patient outcomes! 

Requirements

Duties and Responsibilities:

As the Clinical Case Management Coordinator, you’ll play a key leadership role in supporting a passionate team that is making a real difference in the lives of individuals living with severe and persistent mental illness. Your day-to-day activities will include:

• Leading, supervising, and mentoring a team of bachelor’s and master’s level clinicians, case managers, and peer support specialists.
• Conducting performance appraisals, team meetings, individual supervision, and training of all new and existing staff on the team
• Overseeing documentation audits, clinical quality, and program operations implementation of Evidence-Based Practices
• Facilitating coordination of conditional discharges and participating in emergency consultations as      needed
• Participating in agency-wide training, presentations, and quality improvement initiatives

Knowledge, Skills and Abilities:

• Licensure: Active New Hampshire LICSW or LCMHC preferred but not required
• Experience: Minimum 5 years in mental/behavioral health; supervisory experience preferred
• Skills:
  • Strong leadership and communication abilities
  • Effective time management and organizational skills
  • Team-focused, yet able to work independently
  • Approachable support and strengths-based approach
  • Familiarity with CBT for Psychosis, recovery models, and crisis management
• Other Requirements:
  • Comfortable using email, electronic records, and standard office software

Benefits:

• Health Insurance
• Dental coverage
• Vision Coverage
• Personal Time Off (PTO)
• Extended Illness Leave (EIL)
• 7 Paid Holidays
• 403(b) Retirement Plan
• Tuition Assistance
• Short- and Long-term Disability
• Life Insurance
• Flexible Spending Accounts (FSAs) for Medical and Dependent Care
• Flexible Work Options
• Employee Assistance Program (EAP)
• Company Discounts
• Employee Recognition Events
• Competitive Salaries

*Supervision towards Clinical Licensure *Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program.

Equal Opportunity Employer: We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

"Find your why!"https://youtu.be/Ulj7KTqulHc