Pharmacy Clerk - Community Pharmacy

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                     Pharmacy Retail Clerk

REPORTS TO POSITION:     Pharmacy Manager

DEPARTMENT:                      Pharmacy

DATE LAST REVIEWED:       April 2025

OUR VISION:                           Creating America’s healthiest community, together

OUR MISSION:                        In the spirit of love and compassion, better health, better care, better value

OUR VALUES:                         Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: The St Charles Health System Pharmacy provides a broad range of inpatient and outpatient pharmaceutical care services to ensure safe and effective medication use.  

POSITION OVERVIEW: The Pharmacy Retail Clerk provides non-prescription data entry, office, cashier/sales, and OTC stocking support to the retail pharmacy department. This position is responsible for delivering exceptional customer service. 

This position does not manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Responsible for maintaining correct information in the Pharmacy Management System.

Accurately and efficiently rings customers up for purchase.

Responsible for accurate cash handling and daily drawer reconciliation.

Provides support in the areas of cashiering and sales.

Responsible for alphabetically filing ready to dispense prescriptions.

Checks in daily drug order, prices drugs, and places OTC drugs on pharmacy shelves.

Responsible for pulling outdated drugs from pharmacy shelves.

Assists in quarterly physical inventory.

Accepts drop-off prescriptions and collects needed demographics and insurance information.

Files prescription hard copies daily and prepares for permanent storage.

Assists in OTC department including ordering, stocking shelves, working with planograms to periodically update merchandise mix, and keeping shelves organized and clean.

Supports the vision, mission, and values of the organization in all respects.

Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:                  

Required: High school diploma or GED.            

Preferred: N/A 

LICENSURE/CERTIFICATION/REGISTRATION:

Required: N/A 

Preferred: N/A 

EXPERIENCE:

Required: N/A 

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Standing, walking, lifting/carrying/pushing/pulling 1-10 pounds, grasping/squeezing

Frequently (50%): Sitting, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing/pulling 11-25 pounds.

Occasionally (25%): Climbing ladder/step stool, reaching overhead, Lifting/carrying/pushing/pulling 25-50 pounds, Operation of Motor Vehicle, Use of clear and audible speaking voice and the ability to hear normal speech level.

Rarely (10%): Keyboard Operation

Never (0%): Whispered speech level

Exposure to Elemental Factors

Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

Schedule Weekly Hours:

Caregiver Type:

Shift:

Is Exempt Position?

Job Family:

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