IT Business Innovation Manager

Kleen Test Products (KTP), a leading contract manufacturer of household and personal care items, is seeking a strategic and results-driven Business Innovation Manager to join our growing IT team. This leadership role drives operational excellence by aligning manufacturing processes, ERP systems, data analytics, and digital innovation to strengthen performance in a regulated environment.

If you are passionate about leveraging technology to improve performance in a regulated manufacturing environment—and thrive at the intersection of business operations and IT—this is your opportunity to make a meaningful impact.

Strategic Impact: Play a key leadership role in advancing digital transformation initiatives, including data analytics, automation, and AI-enabled solutions that strengthen operational performance.

Collaborative Environment: Partner closely with Operations, Quality, Regulatory, Supply Chain, and IT to drive measurable business results.

Stability & Growth: KTP continues to thrive in a competitive industry, driven by strong leadership, smart innovation, and a commitment to continuous improvement.

• Partner with Operations, Quality, and Regulatory to identify process improvement opportunities and implement system-driven solutions that enhance efficiency, compliance, and profitability.
• Gather and document detailed business requirements; translate them into functional ERP, WMS, reporting, and database enhancements.
• Lead and actively execute cross-functional projects, including system configuration, testing, validation, and post-implementation support.
• Perform operational and system risk assessments; analyze impact, develop mitigation plans, and ensure proper documentation and follow-through.
• Configure, optimize, and troubleshoot ERP (Syspro), Datascope, and related business systems to ensure performance, data integrity, and user effectiveness.
• Write and optimize advanced SQL queries, stored procedures, and reports to support reporting, analytics, and operational visibility.
• Develop and maintain dashboards and reporting tools using Power BI and Crystal Reports to drive actionable insights across manufacturing and leadership teams.
• Evaluate, pilot, and implement AI-driven analytics and automation tools that improve accuracy, reporting efficiency, process control, and decision-making within ERP and data environments.
• Provide hands-on support for system issues, performance bottlenecks, data discrepancies, and integration challenges across platforms.
• Ensure system integrity, data accuracy, audit readiness, and proper documentation of workflows and system changes to support regulatory and customer requirements.
• Communicate technical findings, risks, and recommendations clearly to both operational teams and executive leadership.
• Success in this role will be measured by system performance improvements, process efficiencies gained, reporting accuracy, user adoption, and measurable operational impact.

• A hands-on, analytical approach to solving complex operational and system challenges.
• Strong ownership of data integrity, system performance, and continuous improvement.
• Confidence working across technical and operational teams at all levels of the organization.
• Clear, professional communication skills with the ability to translate technical findings into business impact.
• High ethical standards and discretion with sensitive information.
• The ability to prioritize effectively and make sound decisions in fast-paced environments.

To succeed in this role, candidates should bring:

• Bachelor’s degree in Business, Information Technology, Engineering, or related field (equivalent experience considered).
• 7–10+ years of experience in manufacturing operations within a regulated environment (FDA, ISO, GMP, or similar).
• Demonstrated experience leading cross-functional initiatives and implementing operational or system innovations.
• Advanced expertise in:
• ERP and Warehouse Management Systems (Syspro and Datascope strongly preferred)
• Microsoft SQL (advanced querying, stored procedures, performance optimization)
• Crystal Reports
• Power BI (data modeling, dashboard development, visualization)
• Strong understanding of ERP/WMS functionality and data architecture.
• Proven ability to gather and document business requirements, identify system gaps, and escalate issues appropriately.
• Strong analytical and problem-solving skills with a risk-based decision-making approach.
• Experience working cross-functionally with Operations, Quality, Supply Chain, and IT.
• Excellent written and verbal communication skills, including presenting findings to senior leadership.
• Proficiency in Microsoft 365 (Excel, PowerPoint, Word, Outlook).

• Frequent on-site presence at multiple KTP locations.
• Occasional exposure to electrical/mechanical parts and production areas.
• Required use of PPE (safety glasses, lab coat, hearing protection as needed).
• Travel required to support facility needs and cross-location collaboration.

• Ability to sit, stand, walk, and carry IT equipment.
• Frequent use of hands for keyboarding and hardware setup.
• Must occasionally lift up to 25 lbs; visual acuity required for technical troubleshooting.

At KTP, people are our greatest asset. We foster a culture of safety, innovation, and accountability:

Safety First: Your well-being is our #1 priority.
Continuous Improvement: We encourage forward-thinking ideas and empower leaders to drive change.
Growth-Focused: Clear pathways for advancement across departments and leadership levels.
High-Impact Work: Your contributions directly influence operational excellence and long-term strategy.

We offer a wide range of benefits designed to support your health, well-being, and future:

• Medical insurance with prescription drug coverage
• Comprehensive dental insurance
• FREE company-funded Basic Life & AD&D Insurance (plus voluntary options)
• FREE Short- and Long-Term Disability Insurance (plus voluntary options)
• Flexible Spending Accounts (FSAs)
• FREE Employee Assistance Program
• Prescription safety glasses cost-sharing
• Paid time off for preventive care appointments

• 401(k) with employer match
• Tuition Reimbursement & continuing education support
• FREE financial wellness tools and counseling
• Nicotine-cessation aid reimbursement

• Paid vacation (with increased accrual based on seniority)
• Company-paid holidays
• Fitness membership discounts
• Employee discounts on AT&T and Verizon wireless plans
• Volunteer & community engagement opportunities

📘 Learn more about working at KTP: https://sites.google.com/kleentest.com/welcome/why-ktp