Gatehouse Supervisor

CML stores and delivers a wide variety of food products across the ambient and chilled temperature ranges, while it also offers a series of added value solutions to their clients. 

An excellent opportunity has arisen for a Gatehouse Supervisor to join our CML Lutterworth team on a Full time and permanent basis.

Shift: 4ON 4OFF Days - 06:00am-18:00pm.

As Gatehouse Supervisor you will lead and motivate the Gatehouse team on site to achieve a smooth throughput of vehicle movement on site both physically and systemically and optimize day to day activities with a hands on approach while ensuring all aspects of Health & Safety are maintained and standards are met at all times.

Key Responsibilities:

• Manage and motivate the Gatehouse team in order to ensure productivity and service KPI’s are achieved or exceeded during the day to day running
• Co-ordinate any issues and escalate as required
• Deliver communication briefings so that all the team is aware of all company and local comms, and employees are able to offer input
• Develop all team members so that their contributions to the team can be maximised and succession plan.
• Monitor and control sickness absence levels in line with company policy and carry out return to works interviews effectively and efficiently.
• Monitor and control time and attendance system.
• To cover all staff holidays and absence where possible
• Enforce and adhere to all companies’ policies and procedures.
• Scheduling and supervising the activities and the functions of the Gatehouse team
• Ensuring the proper and timely completion of all Gatehouse activities
• To ensure compliance with the Company’s Health & Safety policy and procedures through safe systems of work, SOPs and practices, good housekeeping and the provision of information to ensure total safety awareness.
• To assist in the organisation of training and development for gatehouse staff, including on-the-job coaching, and to evaluate training effectiveness in terms of improved individual and team performance and the maximum flexibility of team members, and deliver a meaningful personal development plan.
• To offer regular feedback, formal and informal, on team and individual, including behavioural issues and highlighting good performance and areas for further development.
• To participate as an active member of the management team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus and team working
• Deal with all customer service queries in a timely manner

• Ability to work efficiently and accurately under pressure
• Ability to work in a team,
• Excellent communication skills
• Ability to motivate others, to lead others by example or to take the initiative.
• Leadership skills
• Managing teams and people
• Sound Knowledge of Microsoft package
• Common operating systems
• Software proficiency
• Data analysis
• decision-making
• problem-solving skills
• Continuous Improvement

As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement.
• Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance -  x2 your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. 
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses. 
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!