JOB DETAILS

Sales Advisor - Newtownabbey (8 - 16 hours)

CompanyRituals
LocationNewtownabbey
Work ModeOn Site
PostedMarch 2, 2026
About The Company
Founded in 2000 in Amsterdam, The Netherlands, Rituals was the first luxury brand to combine home and body products. To date, we've opened 1000 stores in 36 countries and have become a renowned wellbeing destination. Led by our philosophy, The Art of Soulful Living, we're committed to helping consumers on their journey to personal wellbeing, providing tips, inspiration and products to reconnect body, mind and soul. As a certified B Corp™ we believe in sustainable wellbeing, with collections that are good for people and good for the planet. This is supported by our three pillars: Clean, Conscious, and Caring. Clean: 79% of our personal care products contain >90% natural origin ingredients, and by 2023 all formulas will meet this standard. Conscious: we make sustainable choices; every collection has refill options, and we plant, protect, or restore a tree for every refill sold. Caring: we proudly support social initiatives including Tiny Miracles, a pioneering foundation that helps break the poverty cycle by providing life-changing work for underserved communities in Mumbai, India. This philosophy of sustainable wellbeing is embedded into our company culture. Our people are open minded, customer first oriented, and energetic. If you want to hear more, then keep an eye out on our vacancies, and we hope to have you join us in our offices or stores.
About the Role

Job Description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

  • Relevant experience in a similar position within retail or hospitality.
  • A customer-service mentality and team-player’s work ethic.
  • Decision making and problem-solving skills.
  • Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Rituals Job Grade Shops: 9
  • Hours per week: 8-16
  • Type of Shop: Regular Shop
  • Rituals Job Profile: Rituals Advisor
  • Rituals Job Family: Retail Sales
  • Department: Stores
  • Shop Job Title: Rituals Advisor
    • Key Skills
    Customer EngagementSales AdvisingCustomer ExperienceGoal AchievementOperational ProceduresSafety ProceduresVisual MerchandisingCustomer Service MentalityTeam PlayerDecision MakingProblem SolvingAttention To DetailOrganisedStructured
    Categories
    RetailSalesCustomer Service & SupportHospitality
    Job Information
    📋Core Responsibilities
    The Sales Advisor will directly engage with customers to understand their needs and provide tailored product advice, aiming to transform every interaction into a memorable customer experience. This role also involves adhering to store operational and safety procedures while maintaining company visual merchandising standards.
    📋Job Type
    part time
    📊Experience Level
    0-2
    💼Company Size
    8578
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    16 hours
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