JOB DETAILS

Contract Enforcement Officer 2, Compliance & Enforcement (3-years contract)

CompanyPublic Service Division
LocationSingapore
Work ModeOn Site
PostedMarch 4, 2026
About The Company
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector. Our mission: Engineering Digital Government, Making Lives Better. Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do. As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
About the Role

[What the role is]

[What the role is]

The Travel Agents & Tourist Guides (TATG) Division is seeking a dynamic, passionate and self-driven individual to be part of Compliance and Enforcement (C&E) team that oversees regulatory matters concerning Travel Agents (TA) and Tourist Guides (TG). The officer will conduct C&E checks and basic investigations into contraventions under the Singapore Tourism Board Act 1963 and the Travel Agents Act 1975.

[What you will be working on]

[What you will be working on]

A key aspect of your role will be patrolling and conducting regular C&E checks at various places of interest and attractions to detect breaches such as unlicensed tourist guiding activities and non-compliance by licensed tourist guides and travel agents. Deployment will include evenings, weekends, and public holidays as part of routine operations.

In the course of enforcement, you will be required to gather evidence, interview relevant parties, and record statements from offenders and witnesses. You will maintain proper documentation of findings, collate evidence, and prepare investigation reports to recommend appropriate enforcement actions.

[What we are looking for]

[What we are looking for]

  • At least 2 years of field enforcement experience

  • Familiar with legislation, Penal Code, Criminal Procedure Code and other related legislation in the conduct of C&E work

  • Good writing, communication and interpersonal skills

  • Ability to communicate in another language such as Malay, Tamil or Mandarin would be an added advantage.

  • Strong collaborative skills and team-oriented mindset

  • Enjoys working in an outdoor environment and comfortable with regular foot patrols and related activities

  • Willing to work non-standard hours, including weekends, evenings and public holidays

Key Skills
Field EnforcementLegislation FamiliarityPenal Code KnowledgeCriminal Procedure Code KnowledgeWritingCommunicationInterpersonal SkillsMalay LanguageTamil LanguageMandarin LanguageCollaborative SkillsTeam-Oriented MindsetOutdoor WorkFoot PatrolsInvestigation
Categories
Government & Public SectorSecurity & SafetyLegalHospitality
Job Information
📋Core Responsibilities
The officer will conduct compliance and enforcement checks and basic investigations into contraventions under relevant tourism acts, focusing on detecting breaches like unlicensed guiding or non-compliance by licensed agents and guides. Key duties include gathering evidence, interviewing parties, maintaining documentation, and preparing investigation reports to recommend enforcement actions.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
4190
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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