JOB DETAILS

Allergy Lab Assistant

CompanyFamily Allergy & Asthma
LocationLouisville
Work ModeOn Site
PostedJune 12, 2026
About The Company
Family Allergy & Asthma is a multi-site allergy practice with over 70 offices in Arkansas, Kentucky, Indiana, Missouri, Ohio, Pennsylvania and Tennessee. Founded in 1979 by Drs. Stephen J. Pollard and James L. Sublett, Family Allergy and Asthma provides a full range of allergy, asthma and immunology services. It's never been easier to get relief from allergies or asthma. In 2020, Arkansas Allergy & Asthma Clinic, located in Little Rock, also became a division of Family Allergy & Asthma. Originally founded in 1930, this practice has 4 board-certified allergists seeing patients in two offices in the Little Rock area. In 2022, Allergy & Asthma Specialists, located in Philadelphia, also became a division of Family Allergy & Asthma. This practice has 10 board-certified allergists seeing patients in eight offices in the Philadelphia Metro area. In June 2022, Asthma & Allergy Associates of Florida, located in South Florida, also became a division of Family Allergy & Asthma. his practice has 19 board-certified allergists seeing patients in 16 offices in the Miami Metro area.
About the Role

Description

 

Description

Job Title: Allergy Lab Assistant 

Reports to: Vial Production Team Lead and/or Director of Immunology 

Employment Classification: Non-exempt, Hourly 

Schedule: Mon-Fri 8-5pm 

Position Summary

The Allergy Lab Assistant (Vial Production) is responsible for preparing customized allergy immunotherapy vials that support patient treatment plans across Family Allergy & Asthma clinics. This role requires a high level of accuracy, attention to detail, and adherence to established safety and quality standards. The Allergy Lab Assistant works closely with the Immunology team to prepare and distribute allergy treatment vials, maintain inventory and documentation, assist with shipping and order fulfillment, and support daily department operations. The ideal candidate is organized, dependable, and committed to delivering high-quality work that directly impacts patient care and clinical outcomes. 


Training is provided for candidates who demonstrate strong attention to detail and a willingness to learn.


Summary of Duties and Responsibilities

  

· Prepare allergy immunotherapy vials according to established safety and quality standards

· Assist with preparing treatment vials for new and existing patients

· Process and fulfill vial orders for clinic locations and patient shipments

· Monitor and document quality-control measures, including temperature logs and inventory checks

· Assist with shipping and distribution of allergy treatment vials

· Communicate with patients, providers, and internal team members regarding orders and treatment questions

· Verify patient account information related to new and existing orders

· Maintain accurate documentation and follow HIPAA requirements

· Support daily operations within the Immunology department

· Perform other duties as assigned


Requirements

Abilities, Knowledge and Skills

Effective communication skills to include: 

  1. Ability to fluently speak and read English 
  2. Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals 
  3. Ability to communicate effectively, verbally and written, with all levels of staff and patients

Education, Prior Work Experience, Special Skill And Knowledge Requirements

  

Required

  • High school diploma or GED
  • Must be at least 18 years of age
  • Successful completion of background screening, drug screening, sanction checks, and      exclusion screenings

Preferred

  • Medical Assistant certification
  • Experience n a medical office, laboratory, pharmacy, healthcare operations,      manufacturing, or production environment

Physical Demands and Work Environment

Physical Demands 

The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. 

  1. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. 
  2. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, Vial Production Assistants may be sitting 80% of their shift.
  3. The employee must occasionally lift and/or move up to 30 pounds. 
  4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. 
  5. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. 

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. 

  1. The noise level in the work environment is usually moderate; lighting is in the standard range. 
  2. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions. 

EEOC Compliance

Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Key Skills
Communication SkillsHIPAA ComplianceComputer SkillsVial PreparationExtract KnowledgeShippingPatient Account ManagementPhone Etiquette
Categories
HealthcareManufacturingAdministrativeScience & Research
Job Information
📋Core Responsibilities
The Vial Production Assistant is responsible for preparing allergy vials with extracts according to guidelines, handling reorders, and managing new patient vial creation under managerial direction. This role also involves checking patient account balances, answering patient and office calls regarding various concerns, and maintaining HIPAA compliance.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
324
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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