Group Sales Manager

Description

In this role, you’ll lead hotel room and event group sales efforts across the Gravity Haus portfolio—including weddings, corporate retreats, full-property buyouts, third-party partnerships, and large-scale hotel and restaurant bookings. You bring strong sales instincts, a passion for creating memorable experiences, and an appreciation for the outdoors, sustainability, and personal growth—values at the core of Gravity Haus.

You’re a creative, relationship-driven sales professional who thrives in a fast-paced environment and takes pride in delivering exceptional client experiences. Highly organized and proactive, you’re eager to support a growing organization and play a key role in shaping its group sales strategy.

Key Responsibilities

Guest Room Sales

• Proactively prospect and convert group room blocks for corporate, leisure, social, and association markets.
• Conduct site tours, virtual tours, and presentations showcasing guest rooms, amenities, and property experiences.
• Manage room block reservations from contracting through post-stay reconciliation, ensuring accuracy and guest satisfaction.
• Collaborate closely with the front office and housekeeping leadership teams to ensure seamless group arrivals.

Food & Beverage Event Sales + Service

• Sell, plan, and service all F&B events including meetings, receptions, weddings, and member activations.
• Create detailed BEOs and work cross-departmentally with culinary and service teams to ensure flawless execution.
• Guide clients through menu selection, event flow, setup options, décor partnerships, and upsell opportunities.
• Monitor event profitability, ensuring F&B minimums and upsell targets are met or exceeded.
• Lead pre-con meetings and post-event wrap-ups to ensure high client satisfaction and continuous improvements.

Operations

• Partner with the GM and F&B Director to forecast F&B event revenue and refine event offerings.
• Ensure all event spaces are maintained to brand standards and prepared for client viewings.
• Oversee event day-of support, greeting clients, troubleshooting, and ensuring memorable experiences.
• Maintain pipeline, track and report key metrics including conversion rate, pace, projected revenue, and event profitability.
• Identify opportunities to package rooms + experiences + F&B for unique Gravity Haus group offerings.
• Participate in revenue management meetings and provide insight on group pace and demand.
• Own and update all sales opportunities in the Gravity Haus CRM.
• Uphold brand standards and ensure every group receives exemplary service.
• Jump into a variety of roles as needed to ensure successful execution of events and guest satisfaction.
• Manage and own billing for accuracy, timeliness and reconciliation
• Serve as a role model for exceptional hospitality, professionalism, and work ethic.

What We’re Looking For

• 5+ years of hotel group sales experience with a strong track record of driving revenue and cultivating repeat business.
• Tech-savvy and organized, with proficiency in Google Workspace, Microsoft Office, and Adobe tools.
• Experience with HubSpot (or similar CRM) and a genuine appreciation for clean, complete CRM data that supports accurate forecasting and strong client relationships.
• A passion for the outdoor, culinary, recreation, or wellness space, and the ability to translate those experiences into compelling group offerings for clients.
• Familiarity with resort destinations, seasonality trends, and mountain communities, and an understanding of how these elements influence group sales strategy and demand patterns.
• Bachelor’s degree or equivalent professional experience in sales, hospitality, business, or a related field.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values, which guide our culture, service, and growth:

• Keep Growing
• Bring Others Along
• Create Powerful Moments
• Be “All-In” + Go the Distance
• Make it Better than You Found It

We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You

When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.