JOB DETAILS

INCAP Connector Community of Practice Manager

CompanyEmployIndy
LocationIndianapolis
Work ModeOn Site
PostedMarch 4, 2026
About The Company
EmployIndy, the Workforce Investment Board for Marion County, Indiana, is a 501(c)(3) non-profit organization and operator of the one-stop system in Marion County. Since 1983, EmployIndy has administered hundreds of millions of dollars in federal, state, local, and private funds to support workforce development initiatives for diverse populations. Securing over 20 government and private grants in recent years to augment its one-stop services, EmployIndy has an annual budget of more than $17 million. It successfully provides fiscal management, monitoring, data collection, and reporting for all funding sources; oversees contracts with more than 30 providers who deliver services to approximately 550 businesses and 2,500 people annually; and assists more than 40,000 Indianapolis residents each year through its network of one-stop centers and special initiatives. EmployIndy continues to lead the Indianapolis region with its ability to develop project-specific partnerships as new opportunities arise, which has created a more skilled workforce and helped structurally transform the regional economy. EmployIndy's emphasis on partnership has led to sustained success in securing public and private program awards and the ability to leverage individual programs toward a continuously improving strategic whole. Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request.
About the Role

Description

EmployIndy is the workforce development board for Marion County, connecting job seekers with employers and driving economic growth in the Indianapolis region. With deep expertise in youth apprenticeship and workforce development, EmployIndy has been engaged by partners to serve as the Community of Practice convener for the Indiana Career Apprenticeship Pathway (INCAP) initiative. In this role, EmployIndy works in partnership with Industry Talent Associations (ITAs), the Richard M. Fairbanks Foundation, and Regional INCAP Connectors to support the implementation of high-quality youth apprenticeship programs that prepare Indiana's students for successful careers.


Reporting to Director, Apprenticeships, this position manages the INCAP Connector Community of Practice, providing central coordination and support for Regional INCAP Connectors as they implement youth apprenticeship programs across Indiana. The Manager creates the infrastructure and collaborative spaces that enable Connectors to excel by designing and facilitating Community of Practice gatherings, developing implementation resources, maintaining communication channels, coordinating stakeholder alignment, and providing targeted support for emerging challenges. This role requires strong facilitation skills, relationship management, project coordination, and the ability to translate complex implementation challenges into actionable support strategies. This is a grant-funded position starting in early 2026 that extends to early 2028.


Essential Duties & Responsibilities

  • Community of Practice Design and Facilitation (35%) -- Design and facilitate quarterly in-person Connector Collaborative Meetings and monthly virtual Topic-Focused Sessions, conduct 1:1 check-in with Connectors, and manage all meeting logistics including scheduling, materials, and coordination of guest speakers.
  • Resource Development and Knowledge Management (25%) -- Develop comprehensive resources and tools to support Connector success, document and disseminate best practices across the network, and manage shared repositories for meeting recordings, resources, templates, and implementation guides.
  • Peer Learning and Mentorship (15%) -- Design and manage peer mentorship programs, facilitate peer-to-peer problem solving and collaboration, and create opportunities for Connectors to showcase successful strategies and innovations.
  • Stakeholder Coordination and Communication (15%) -- Serve as primary liaison between Connectors, ITAs, EmployIndy, and Fairbanks Foundation to ensure transparent communication, strategic alignment, and effective collaboration across all partners.
  • Data Analysis and Continuous Improvement (10%) -- Track implementation trends and challenges across Connectors, perform research and data analysis on workforce trends and apprenticeship outcomes, and synthesize feedback to inform program improvements and policy recommendations.

Requirements

  

Education: 

  • Bachelor’s degree in Business, Education,  Human Resources, Organizational Development, or a related field, or equivalent  experience required.

Experience: 

  • Minimum of 2 years of demonstrated  experience in project management, program coordination, or community  management required. 
  • Experience facilitating meetings, training  sessions, or professional development programs with diverse stakeholder groups  required. 
  • Experience conducting research, analyzing  data, and translating findings into practical applications required. 
  • Experience in education, workforce  development, or youth-serving organizations preferred. 
  • Knowledge of apprenticeship systems,  workforce development, K-12 education systems, or youth career development  preferred.

Certifications/Licenses: 

  • Driver’s license required.  
  • Certifications in project management,  facilitation, or workforce development are a plus. 

Technical Skills: 

  • Proficiency with virtual meeting platforms  (Zoom, Teams) and collaboration tools required. 
  • Experience with document management systems  (SharePoint strongly preferred) and knowledge management systems required. 
  • Experience building and maintaining  resource libraries or shared repositories for distributed teams preferred.

Professional Skills: 

  • Strong facilitation, relationship building,  communication, written communication, data synthesis, organizational and  project management skills. 
  • Ability to work collaboratively across  multiple stakeholder groups, navigate competing priorities, and problem-solve  independently.

 

Key Skills
FacilitationRelationship ManagementProject CoordinationCommunity ManagementResource DevelopmentKnowledge ManagementStakeholder CoordinationData AnalysisVirtual Meeting PlatformsDocument Management SystemsCommunicationProblem-SolvingMentorship Program DesignApprenticeship ImplementationStrategic Alignment
Categories
Management & LeadershipEducationHuman ResourcesSocial Services
Job Information
📋Core Responsibilities
This role manages the INCAP Connector Community of Practice by providing central coordination and support for Regional INCAP Connectors implementing youth apprenticeship programs across Indiana. Key duties involve designing and facilitating collaborative meetings, developing implementation resources, maintaining communication channels, and coordinating stakeholder alignment.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
74
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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