JOB DETAILS
Racked Studio Associate
CompanyFL Studios LLC
LocationAustin
Work ModeOn Site
PostedMarch 4, 2026

About The Company
Established in 2013, Y7 is a national yoga brand known for its sweat-dripping, beat-bumping, candlelit yoga. All studios are heated to 80-90 degrees using state-of-the-art infrared technology, which helps create a detoxifying sweat that stimulates blood circulation and increases flexibility. Y7 classes are paced to the beat of the music to drive the breath, with tracks from varied artists and genres. We practice in a dark, candlelit room with no mirrors to encourage you to turn your focus inward and explore your individual practice.
Experience Y7 Online to Flow On Your Own - anytime, anywhere. Access unlimited on-demand classes and weekly live flows from your favorite Y7 instructors so you can flow hard no matter where you are or your level. From beginner to advanced, 15 minutes to 60 minutes, there will always be a flow for you. All classes are set to custom playlists so you can get Y7’s signature beat bumping experience from anywhere.
With Y7 Studio locations across New York, Los Angeles and Texas, Y7 Online virtual classes, a 5-star rated teacher training program, and a coveted retail line, Y7 is uniquely positioned as the premier yoga and lifestyle brand. Y7 ranked 80th on Inc Magazine’s 2018 list of America's fastest-growing private companies and the fastest-growing privately held yoga company.
We Flow Together, We Flow Hard.
About the Role
Description
As a Studio Experience Associate, you are the heartbeat of the studio. You set the tone for every member and guest interaction; from the warm welcome at check-in, to ensuring the studio is clean, safe, and ready for every class. This is a service-first, community-driven role that blends operations, hospitality, and brand energy. You’ll thrive here if you’re passionate about wellness, love connecting with people, and can balance detail-oriented tasks with genuine human connection.
Key Responsibilities
Member & Guest Experience
- Greet members, first-time visitors, and guests with warmth, professionalism, and brand pride.
- Provide onboarding support for new visitors, including studio tours, class preparation, and account setup.
- Proactively engage with members before and after classes to foster community and elevate the member experience.
- Assist with locker support, retail inquiries, and account troubleshooting.
Studio Operations
- Manage check-ins, bookings, payments, and waitlist procedures across studio platforms (Mindbody, ClubReady, or equivalent).
- Support daily operations, including opening and closing the studio, laundry, restocking supplies, and light cleaning.
- Partner with instructors and team members to ensure smooth class turnover and excellent in-class experience.
- Maintain a safe, clean, and branded environment across all spaces (studios, restrooms, locker areas).
Brand Ambassadorship & Events
- Uphold studio aesthetic and energy to align with brand presentation standards.
- Represent the studio in the local community, supporting grassroots marketing, wellness fairs, and studio-hosted events.
- Contribute to cultivating an inclusive and accessible community that celebrates diversity and encourages all voices.
Requirements
- 1+ year of customer service, hospitality, or fitness studio experience (preferred).
- Passion for fitness, wellness, and building inclusive communities.
- Excellent communication and interpersonal skills; ability to empathize and problem-solve in real time.
- Tech-savvy: comfortable using tablets, POS systems, and scheduling software (training provided).
- Highly reliable, punctual, and detail-oriented; thrives in fast-paced environments.
- Flexible availability, including early mornings, evenings, weekends, and holidays.
Physical Requirements
- Able to stand for long periods of time and move around the studio.
- Comfortable lifting up to 45 pounds and performing light cleaning/restocking.
- Willing to assist with minor studio/equipment setup.
- Able to work in an energetic environment with music and frequent class transitions.
Key Skills
Customer ServiceHospitalityCommunity BuildingOperations ManagementBrand AmbassadorshipInterpersonal SkillsProblem SolvingScheduling SoftwarePoint of Sale SystemsTime ManagementAttention To DetailCommunicationEmpathyReliabilityPunctualityAdaptability
Categories
HospitalityCustomer Service & SupportSports & RecreationAdministrative
Job Information
📋Core Responsibilities
The Studio Experience Associate is responsible for setting the tone for member and guest interactions by providing warm welcomes, onboarding support, and fostering community engagement before and after classes. This role also includes managing daily studio operations such as check-ins, payments, opening/closing procedures, and maintaining a clean, safe, and branded environment.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
133
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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