JOB DETAILS

Floor Manager

CompanyOryana Community Co-op
LocationGarfield Township
Work ModeOn Site
PostedApril 24, 2026
About The Company
We are a community-owned grocery store with two locations in Traverse City, MI. Everyone welcome! In 1973, a small group of pioneering people established a buying club to obtain fresh, wholesome food at fair prices. From that one back porch operation run solely by dedicated volunteers, we have evolved into a $26 million, two-store cooperative business serving the Traverse City community and beyond.
About the Role

Description

We are currently seeking a Floor Manager to join our team! This role would require the ability to work shifts at both of our store locations (Oryana 10th Street and Oryana West). The ideal candidate will be responsible for supporting the full team in providing an exceptional customer experience by ensuring tasks in each department are completed, safety is a priority, facilities are functioning smoothly, and staff are supported. This position is responsible for the store in the absence of the Store Operations Manager.


Responsibilities:

- Ensure that all departments are running smoothly and tasks are completed in a timely manner

- Maintain a safe and clean environment for customers and staff

- Provide support and guidance to staff members

- Handle customer complaints and resolve issues in a timely and professional manner

- Ensure that all employees are following company policies and procedures

- Perform other duties as assigned


Requirements:

- Previous experience in a retail or customer service environment

- Strong leadership and communication skills

- Ability to work in a fast-paced environment

- Ability to work a flexible schedule, including evenings and weekends

- Ability to lift up to 50 pounds



Benefits:

- Starting wage of $20.83-$23.58/hour experience considered.

- Great store discount (25% off most purchases)

- Paid time-off

- Health, Dental, Vision and Life Insurance

- 401k with employer match


If you are a motivated individual with a passion for customer service and leadership, we encourage you to apply for this exciting opportunity.


Job description is available here. 

Requirements

This position requires open availability. Prior supervisory experience in a retail environment is preferred.


If you are a multi-tasking pro who is passionate about providing amazing customer service, we would love to hear from you!

Key Skills
LeadershipCommunicationCustomer ExperienceTeam SupportSafetyFacilities ManagementComplaint ResolutionPolicy EnforcementSupervisory ExperienceMulti-tasking
Categories
RetailManagement & LeadershipCustomer Service & SupportHospitality
Benefits
Paid Time-OffHealth InsuranceDental InsuranceVision InsuranceLife Insurance401k With Employer Match
Job Information
📋Core Responsibilities
The Floor Manager supports the entire team in delivering an exceptional customer experience by ensuring departmental tasks are completed, maintaining safety standards, and overseeing smooth facility operations. This position assumes responsibility for the store when the Store Operations Manager is absent.
📋Job Type
full time
💰Salary Range
$21 - $24
📊Experience Level
2-5
💼Company Size
54
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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