Spanish Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking professionals looking to work in vibrant Sofia, Bulgaria! Our company offers fully paid relocation for this role, where you will leverage your language skills to enhance our customer service experience for Spanish-speaking clients.

• Manage inbound communication from Spanish-speaking clients through various channels, including phone, email, and chat.
• Provide comprehensive information about our services and assist with inquiries and bookings to ensure client satisfaction.
• Expertly handle customer concerns, resolving any issues effectively and maintaining a high level of professionalism.
• Document client interactions and update records in the CRM system accurately.
• Foster strong relationships with clients by delivering personalized service and demonstrating product knowledge.
• Collaborate with teams to identify improvements in processes and enhance the overall customer experience.

• Fluency in Spanish (both written and spoken); knowledge of English is a plus.
• Experience in customer service, sales, or related roles is preferred.
• Strong communication skills and a passion for helping others.
• Proactive problem-solving abilities and a commitment to delivering exceptional service.
• Proficient in using CRM systems and standard office applications.
• Ability to work effectively in a fast-paced, dynamic environment.
• Willingness to relocate to Sofia, Bulgaria, with full relocation support provided.