JOB DETAILS

Automotive Parts Counterperson

CompanyPittsville Ford
LocationPittsville
Work ModeOn Site
PostedApril 9, 2026
About The Company
Since 1975, the Preston Automotive Group has been proud to start from the Eastern Shore and has grown to serve customers nationwide, offering the very best in both sales and service. It all began for us with Ford, and we have grown to represent Hyundai, Mazda, Chrysler, Dodge, Jeep, Ram, Nissan, Chevrolet, Lincoln, and Toyota, along with our wide variety of used cars, trucks, and SUVs. We continue to look for ways to better serve our communities and began Preston Cares to assist with our outreach. In 1984, the Frog was born and continues to be our mascot. We are proud to say that Preston Automotive Group is the Destination Dealership for Maryland, Delaware, and Virginia. Preston Automotive Group is made up of 18 dealership locations and 11 brands. We also offer two Quick Lane locations, Auto Express Tire & Rental, and Millsboro Automart. Our collision centers include Preston Autobody, Cambridge Autobody, Snow Hill Autobody, Preston Autobody of Wilmington, and Preston Autobody of Dover.
About the Role

Description

 

Now Hiring: Parts Counter Person
Preston Automotive Group
Brand-New Ford Pro Elite Facility | Pittsville, Maryland

Preston Automotive Group is excited to announce the upcoming opening of our brand-new Ford Pro Elite building, located right next to our Ford dealership in Pittsville, MD, and we’re looking for a motivated Parts Counter Person to join our growing team.

This is a great opportunity to be part of a state-of-the-art facility from day one, supporting Ford Pro commercial customers with the parts and service they rely on to keep their businesses moving.

Requirements

 

Position Responsibilities:

  • Assist technicians, service advisors, and customers at the parts counter in a timely and professional manner
     
  • Accurately identify, quote, and distribute Ford parts for retail, wholesale, and commercial repair orders
     
  • Support Ford Pro and Commercial customers by ensuring quick turnaround and prioritization when needed
     
  • Process parts orders, special orders, returns, and credits accurately
     
  • Maintain proper documentation for parts issued on repair orders
     
  • Work closely with service, warranty, and commercial teams to ensure repair orders are closed efficiently
     
  • Maintain inventory accuracy, including stocking, binning, and cycle counts
     
  • Receive, verify, and stock incoming parts shipments
     
  • Handle core returns and warranty-related parts procedures
     
  • Maintain a clean, organized, and safe parts department
     
  • Follow all dealership and manufacturer policies and procedures
     

Position Requirements:

  • Previous automotive parts counter experience required
     
  • Ford dealership experience strongly preferred
     
  • Commercial / Ford Pro experience highly desired
     
  • CDK experience is a huge plus
     
  • Strong knowledge of automotive parts, catalogs, and ordering processes
     
  • Ability to work efficiently in a fast-paced, high-volume environment
     
  • Excellent organizational, communication, and customer service skills
     
  • Strong attention to detail and accuracy
     
  • Ability to prioritize urgent repair orders and multitask effectively
     
  • Basic computer proficiency and willingness to learn new systems
     
  • Dependable, punctual, and team-oriented
     

What We Offer:

  • Opportunity to work in a brand-new, state-of-the-art Ford Pro Elite facility
     
  • Competitive pay based on experience
     
  • Full benefits package including health, dental, vision, 401(k), and paid time off
     
  • Ongoing Ford and professional training opportunities
     
  • Long-term career growth with Preston Automotive Group
     
  • Supportive leadership and a team-focused work environment


Key Skills
Parts Counter AssistanceParts QuotingParts DistributionOrder ProcessingInventory ManagementCycle CountsShipment ReceivingCore ReturnsWarranty ProceduresCustomer ServiceAttention To DetailMultitaskingComputer ProficiencyAutomotive Parts KnowledgeCDK ExperienceFord Parts Catalog Knowledge
Categories
RetailTradesLogisticsCustomer Service & SupportAdministrative
Benefits
Health InsuranceDental InsuranceVision Insurance401(k)Paid Time Off
Job Information
📋Core Responsibilities
The Parts Counter Person will assist technicians, service advisors, and customers professionally by accurately identifying, quoting, and distributing Ford parts for various repair orders. Responsibilities also include processing orders, managing returns, maintaining documentation, and ensuring quick turnaround for Ford Pro and Commercial customers.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
213
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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