JOB DETAILS

Adults Case Manager

CompanyPotomac Community Services
LocationWestminster
Work ModeOn Site
PostedMarch 10, 2026
About The Company
Influencing Generations One Life at a Time… Serving Washington, Carroll, and Frederick Counties PCMS focuses assisting clients and families to maintain the highest level of independence possible. Our services reach all ages from early childhood to geriatric care and for the most part is hugely responsible for helping clients remain in their home and avoid placement in a higher level of care, such as residential placement or hospitalization. Without case management services, many, if not most, of the clients being seen would not be able to maintain the "normalcy" of daily living.
About the Role

Description

A Little About Us:

Potomac Community Services has been serving individuals with mental health needs in person and in community for almost 25 years! Literally meeting people where they are and working alongside them, has developed our passion for true, client led community work helping people achieve their goals and achieve sustainable independence.


About the Job:

Let's start by saying we want to hear from you! Below is an accurate description of the job for hire but with limited space, it isn't exhaustive. If you have questions about other considerations, please don't hesitate to contact us!


The role of a Case Manager is to work with adults (ages 21 and up) to identify needs and goals that will strengthen the adult's future. Areas of focus include but are not limited to mental health, physical health, economic needs, education and positive social development. 


In this position, the Case Manager provides ongoing support and guidance to clients on a weekly basis, both within the community and in their homes. Transportation may be required to facilitate essential connections to community resources and services. Collaborating with other service providers and professionals is essential to ensure a comprehensive and integrated approach to client care.


This challenging yet rewarding role is dedicated to changing generational cycles and enhancing the quality of lives in our communities. It consistently delivers some of the best outcomes in the field of human service work, making a significant impact on the individuals and families served.


Our Commitment to Diversity:

At Potomac Community Services, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the Potomac Community Services mission of influencing generations. Individuals seeking career opportunities at Potomac Community Services are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.


Our Commitment to Staff Development:

  • 12-week comprehensive mentor-based training period
  • Ongoing, scheduled supervisor and clinical support/ feedback sessions
  • Internal job growth opportunities in leadership and diverse programming
  • Both annual in-service and paid outside training opportunities
  • Tuition re-imbursement and intern opportunities for related degrees

Our Intentional Culture:

  • Core value focused team
  • Genuinely strength-based approach (both with clients and staff)
  • Fun and positive team energy through shared collaboration and activities
  • Commitment to authentic opportunities for individual success
  • Long term, big picture career interest in staff growth
  • Outcome focused approach in helping others
  • Compassionate dedication to team health and resilience

Job Type: Full-time


Salary: $39,802.88 AND UP per year (depending on experience and educational attainment)


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Requirements

 Requirements for the role:

  • Minimum of 1 year adult case management/social work experience (or related experience) - volunteer/internship experience may be counted experience may be counted.
  • Minimum of 4-year degree (related human service degree preferred but not required)
  • Valid Driver's License for past 5 years

Ability to commute/relocate:

  • Westminster (Carroll County), MD: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Schedule:

  • Day Shift (Required) - but will require some early evenings (at least 2-3 times a week)

Work Location:

  • In person
  • First 2-4 weeks of training will be in our Hagerstown office (Required). Stipend would be provided - to be further discussed upon hire.

Other requirements:

  • Creative and compassionate attitude
  • Empathy resilience and open mindedness
  • Interest in working both with children and their parents
  • Strong communication and collaborative skills
  • Eagerness to learn and grow professionally

Potomac Community Services (PCS), due to its human services responsibilities and sensitive work, is obligated to maintain a Drug-Free Workplace. As a Federal grantee, PCS must comply with Federal regulations prohibiting drug use, including cannabis, opioids, and other controlled substances, regardless of State laws. This includes the medical use of marijuana.

Key Skills
Case ManagementClient Led WorkGoal SettingGuidanceCollaborationCommunicationEmpathyResilienceOpen MindednessCompassionTransportation
Categories
Social ServicesHealthcare
Benefits
401(k)401(k) matchingDental insuranceEmployee assistance programFlexible scheduleHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceReferral programVision insurance
Job Information
📋Core Responsibilities
The Case Manager works with adults aged 21 and up to identify needs and goals focusing on mental health, physical health, economic needs, education, and social development. This role involves providing weekly ongoing support and guidance both in the community and clients' homes, requiring collaboration with other service providers.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
54
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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