JOB DETAILS

Senior IT Executive

CompanyINCALL SYSTEMS PTE LTD
LocationSingapore
Work ModeOn Site
PostedMay 17, 2026
About The Company
inCall Systems is an Outsourced Business Service Provider (BPO) of over 20 years, offering End-to-End Integrated Marketing and Customer Services solutions that delivers results. Our core expertise comprises Database Management, Customer Interaction Centre and Demand and Lead Generation solutions, we support our clients to achieve their business objectives of Acquiring, Retaining and Growing customers.
About the Role
<div style="box-sizing: inherit; color: rgb(89, 89, 89); font-family: "><div style="box-sizing: inherit;"><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;"><b style="box-sizing: inherit; font-weight: 700;">Key Responsibilities</b></p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Manage IT infrastructure such as network infrastructure, PC, applications, PABX, and telecommunication services.</p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Review IT systems and structure and provide IT recommendations, direction and strategy to enhance the Company’s IT systems efficiency to meet business needs.</p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Develop/review IT policies and procedures.</p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Monitoring &amp; managing software license to ensure regulation compliance.</p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Participating in the design, development and implementation of Mobile App with appointed vendors.</p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Responsible for preparation, monitoring and tracking of IT Budget and Deliverables.</p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Manage and Lead IT vendors contract negotiation and perform procurement in accordance with the company’s policy.</p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Track and Lead vendors deliverables, service level and ensure optimal service is achieved.</p><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;"><b style="box-sizing: inherit; font-weight: 700;">Requirements:</b></p><ul style="box-sizing: inherit; margin-bottom: 0.625rem !important;"><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Degree/Diploma in Computer Science or Engineering, Information Technology or equivalent</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">At least 1 year proven experience in IT infrastructure and end-user management</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Strong technical knowledge in PBX, infrastructure technologies, data interface, system integration, virtualisation environment, VPN/firewall, cloud services, application administrative and maintenance functions</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Strong vendor management background</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Knowledge of IT service management standard and information security standard such as ISO 20000 and ISO 27001 is an advantage</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Strong communication skills and able to work effectively with people across different levels and different roles</li></ul></div></div><div style="box-sizing: inherit; color: rgb(89, 89, 89); font-family: "><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Job Type: Full-time</p></div><div style="box-sizing: inherit; color: rgb(89, 89, 89); font-family: "><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Salary: $3,000.00 - $3,200.00 per month</p></div><div style="box-sizing: inherit; color: rgb(89, 89, 89); font-family: "><p style="box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;">Work Location: One location</p></div>
Key Skills
IT Infrastructure ManagementNetwork InfrastructurePC ManagementPABXTelecommunication ServicesIT StrategyIT Policy DevelopmentSoftware License ManagementMobile App DevelopmentIT Budget ManagementVendor ManagementContract NegotiationProcurementService Level ManagementVirtualisation EnvironmentVPN/Firewall
Categories
TechnologyManagement & LeadershipSoftwareEngineering
Job Information
📋Core Responsibilities
The Senior IT Executive will manage the entire IT infrastructure, including networks, PCs, applications, and telecommunication services, while also providing strategic direction to enhance system efficiency. This role involves developing IT policies, monitoring software compliance, participating in mobile app implementation, and managing the IT budget and vendor deliverables.
📋Job Type
full time
💰Salary Range
$3,000 - $3,200
📊Experience Level
0-2
💼Company Size
61
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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