Shelter Assistant - Animal Shelter

Description

Purpose of Position: Provide humane care for sheltered animals, maintain kennel facilities while completing adoption and animal intake counseling to shelter patrons. Perform custodial work in public areas, staff areas and shelter grounds; provide assistance to patrons relinquishing animals to Humane Colorado.

Responsibilities

• Deliver high-level customer service to Humane Colorado patrons.
• Thoroughly clean and sanitize animal kennels and other work areas.
• Provide care, monitor health, and perform handling of the animals.
• Coordinate the kenneling and movement of animals.
• Facilitate the interaction between animals and patrons.
• Direct and provide guidance for volunteers.
• Monitor and maintain food and supplies.
• Greet, interact with, and provide information to shelter patrons, both in person and on the phone.
• Interact with other departments and assist with additional animal related services such as transfer of animals and the delivery of assigned veterinary services tasks.
• Administer vaccinations and preventative medications.
• Perform or assist with maintenance of equipment.
• Perform data entry and documentation to create and update animal and person records.
• Coordinate supply management including stocking bathrooms, animal rooms and ensuring adequate levels of food, cleaning and maintenance supplies.
• Perform basic janitorial needs of the building.
• Adhere to all company safety, training, and handling and transportation protocols in order to ensure that the Shelter environment is safe for animals, the public, volunteers, and other employees.
• Wear required identification and use personal protective clothing and safety equipment as defined by shelter policies and procedures.
• Contribute to initiatives to improve processes and procedures.
• Perform euthanasia and related tasks.
• Assist with emergency transfer of animals to our other locations
• Assist with City and County animal control cases

People Care

People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and business partners. Communication and contact must be clear, understandable, cooperative, professional, and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.

Competencies

Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes, and actions. Additional definitions for competencies may be obtained from Human Resources.

Organizational Core Competencies

• Job Knowledge
• Productivity / Efficiency
• Quality / Excellence
• Adapting to Change
• Dependability and Integrity
• People Care

Position Core Competencies

• Accountability
• Attention to detail
• Analytical thinking
• Initiative
• Time management
• Strong communication skills
• Conflict Management

Supervisory or Managerial Responsibility

• Volunteers

Travel

• This position may require travel to different work sites

Schedule is four, 10-hour shifts - weekends are required 

Compensation: Starting at $20.00 - $20.90 per hour (starting pay commensurate with market, experience, and equity)

Full Time Benefits – Please visit our website for a comprehensive list of all offered benefits.

• Benefits (medical, dental, and vision)
• Flexible spending accounts
• Life and Short-Term Disability Insurance
• Paid Time Off (PTO)
• Paid Sick Time
• Employee Discounts
• Sabbatical
• Holiday Pay
• 401(k)

Work Conditions and Physical Requirements

Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Potentially prolonged periods of sitting and repetitive motion. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Physical efforts require constant bending, stooping, standing, and walking, Frequent lifting of animals and objects up to 50 lbs. with reasonable accommodation and occasional lifting up to 75 lbs. with reasonable accommodation. Will be exposed to the elements (cold, rain, etc.) while performing duties outside. Will be required to work evenings, weekends and/or holidays as business operations demand.

We will begin reviewing applications as they are received and anticipate closing the application period on March 19, 2026.

Requirements

Position Qualifications

Knowledge/Skills/Abilities

• Ability to work independently while following specific procedures and protocols
• Ability to follow timelines for projects, accomplish multiple tasks, and maintain flexibility in a dynamic work environment
• High level of personal responsibility, attention to detail, and punctuality
• Strong interpersonal communication skills and ability to effectively work in a team environment

Required

• Education: High school diploma or equivalent
• Work Experience: None
• Special Training, Certification or Licensure: None

Desired

• Experience working with and handling animals in a shelter or similar environment
• Experience in a veterinary setting
• If driving a company vehicle, valid driver’s license with insurable driving record