JOB DETAILS

Sales and Service Leader - Full Time

Companysephora.com
LocationCharleston
Work ModeOn Site
PostedMarch 29, 2026
About The Company
Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of our 3,200 retail stores or our 20 offices worldwide, we create an environment where our people can innovate, collaborate, and create. We build memorable, joyful experiences for our clients, and become experts in products, brands, ingredients, and more. At Sephora, our work is driven by our values, through which we lead, imagine, grow, and inspire each other every day. You can be part of a caring community where you can build a fulfilling career path, your growth is in your hands. We believe that beauty thrives in diversity and discovery. Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty. We are committed to making a positive change in our industry and to create a space where everyone, including our 50,000 colleagues and 74 million loyal customers, can embrace authenticity and celebrate their beauty as themselves and as a community. Join us and belong to something beautiful.
About the Role
Job ID: 284724
Store Name/Number: SC-King Street (0912)
Address:289 King Street Charleston, Charleston, SC 29401, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time:Full Time
Position Type: Regular

Your Role at Sephora: As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.

Key Responsibilities
  • Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
  • Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
  • Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
  • Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
  • Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
  • Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Flexible Scheduling and Reliability
  • Must meet the required minimum number of weekly shifts/hours
    • Full Time: 30-40 hrs/week
  • Be available during peak retail operations (nights, weekends and holidays)
  • Punctuality and consistent attendance

Qualifications/Experience
  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal skills
  • Comfortable in a fast paced and dynamic environment
  • Quick learner with ability to absorb and share product knowledge and training
  • Physically able to lift and carry up to 50 pounds

While at Sephora, you’ll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$24.00 - $31.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Key Skills
LeadershipCoachingClient ServiceSales Goals AchievementClient EngagementProduct KnowledgeTeam DevelopmentTrainingInventory ManagementVisual MerchandisingTeamworkPolicy AdherenceScheduling ReliabilityCommunicationInterpersonal SkillsFast Paced Environment
Categories
RetailManagement & LeadershipSalesCustomer Service & Support
Benefits
HealthcareWellbeing Benefits
Job Information
📋Core Responsibilities
The Sales and Service Leader will drive store success by leading by example, inspiring the team, elevating client experiences, and exceeding sales goals through coaching and collaboration. Key duties include coaching team members for growth, supporting onboarding and training, and executing daily operations like inventory and merchandising.
📋Job Type
full time
💰Salary Range
$24 - $31
📊Experience Level
2-5
💼Company Size
50076
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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