JOB DETAILS

Observability Engineer

CompanyAccorCorpo
LocationBangkok
Work ModeOn Site
PostedMarch 12, 2026
About The Company
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
About the Role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Responsibilities and Activities

  • Design, implement, and optimize observability solutions on Splunk in close collaboration with end Users
  • Develop and maintain advanced dashboards, KPIs and alerting mechanisms to monitor system performance and application health per business needs
  • Provide technical guidance on Splunk usage and observability practices, both within our team and to end Users
  • Build and manage log ingestion pipelines across multiple environments (on-premises, hybrid, and cloud)
  • Ensure proper data governance, indexing strategies, and performance tuning within Splunk
  • Collaborate with DevOps, SRE, and Security teams to improve system reliability, incident response and troubleshooting
  • Stay up-to-date with Observability trends and Splunk ecosystem updates
  • Participate in the animation and sharing of experience through demonstrations, retrospectives, feedback

Qualifications

  • Bachelor's or Master's degree in Computer Science, Software Engineering or related field
  • At least 5 years of experience in similar roles
  • Splunk Enterprise Certified Architect
  • Proficiency with main Observability concepts: logs, metrics, traces
  • Strong expertise in Splunk Cloud: architecture, deployment, data modeling, SPL queries
  • Familiarity with Cloud AWS environments and Terraform
  • Scripting skills (Python, Bash, PowerShell)
  • Understanding of CI/CD pipelines and DevOps practices

Technical expertise:

  • Splunk Enterprise Cloud, AWS Cloud, Linux, Gitlab, Jira/Confluence, ServiceNow

 

Additional Information

  • This position is based in Bangkok

  • The role involves global collaboration, requiring flexibility to accommodate time zone differences.

  • Job-Category: Tech & Digital
  • Job Type: Permanent
    • Key Skills
    SplunkObservabilityDashboardingKPIsAlertingLog IngestionData GovernancePerformance TuningSystem ReliabilityIncident ResponseTroubleshootingSplunk CloudData ModelingSPL QueriesAWSTerraform
    Categories
    TechnologySoftwareEngineeringData & Analytics
    Job Information
    📋Core Responsibilities
    The role involves designing, implementing, and optimizing observability solutions primarily on Splunk, which includes developing advanced dashboards, KPIs, and alerting mechanisms based on business needs. Responsibilities also cover building and managing log ingestion pipelines across various environments and ensuring proper data governance and performance tuning within Splunk.
    📋Job Type
    full time
    📊Experience Level
    5-10
    💼Company Size
    22097
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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