JOB DETAILS

Pharmacovigilance Officer (HCP and Clinical Trial experience) - senior level

CompanyErgomed
LocationWarsaw
Work ModeOn Site
PostedMarch 12, 2026
About The Company
PrimeVigilance, an Ergomed Group company, was established in 2008 by Dr. Miroslav Reljanovic together with co-founder Dr. Elliot Brown. PrimeVigilance offers holistic, top quality, cost-effective, innovative clinical safety and PV services for pharmaceutical, biotechnology and medical device companies. Our leaders have an unrivalled reputation in the sector with a network of SMEs across the world. These include former senior regulators and consultants with expansive industry experience.
About the Role

Company Description

We are PrimeVigilance (part of Ergomed group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. 

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. 

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient’s lives. 

Job Description

At PrimeVigilance, PV Officers are independent case processing team members who are expected to manage a variety of case processing services with full accountability.  

If you join PrimeVigilance, you can expect to work with teams of different sizes, from small clinical trial, to large, generic post-marketing teams. We are always looking for proactive, capable and motivated individuals who aim to surpass any target set in front of them. 

The PV Officer should be a HCP or have other healthcare related degree qualification (Pharmacy, MD, nursing etc.) and have demonstrated experience in case processing.

The PV Officer will be working as part of a project team, performing, and supporting contracted pharmacovigilance activities on behalf of PrimeVigilance.  PV Officers are expected to reach and maintain a high level of performance within 3 months of being assigned to an ICSR team, following onboarding completion. 

Responsibilities include:  

  • Processing of Individual Case Safety Reports from all sources (post-marketing and clinical trials, including device and combination products) in compliance with applicable regulations, PrimeVigilance procedures and in accordance with client specific requirements and timelines. As a key member there is an expectation to effectively cover all steps of a workflow cycle, except Medical Review. 

  • Independent SAE/SUSAR Management (submissions, unblinding, clinical trial reconciliations)  

  • Preparation of database outputs for periodic reporting (PBRER, DSUR, PADER, etc.) 

  • Mentoring and training of new and more junior employees within the department, including procedure optimization and development 

 

Qualifications

  • HCP, Life science / bio medical background – healthcare related degree    

  • Demonstrated case processing experience 

  • ARGUS experience preferred  

  • Time and issue management, delegation, organization and multitasking skills with good attention to detail   

  • Strong interpersonal and communication skills   

  • Advanced English skills, both verbal and written, at least C1  

Additional Information

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

Our Offer

  • Competitive salary
  • Dynamic team of colleagues in a fast-growing company – possibility for your quick career growth
  • Multicultural environment, English as a company language
  • Strong emphasis on personal and professional growth
  • Extensive and specialized trainings in pharmacovigilance – internal trainings provided by skilled professionals, but also prestigious trainings/seminars taking place abroad
  • Friendly working environment with several social events per year

 

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!  

  • Quality 
  • Integrity & Trust  
  • Drive & Passion  
  • Agility & Responsiveness  
  • Belonging 
  • Collaborative Partnerships  

We look forward to welcoming your application. 

  • Department: ICSR Management
  • Key Skills
    Case ProcessingPharmacovigilanceICSR ManagementSAE ManagementSUSAR ManagementPeriodic ReportingPBRERDSURPADERARGUSTime ManagementIssue ManagementDelegationOrganizationMultitaskingAttention To Detail
    Categories
    HealthcareScience & ResearchLegal
    Benefits
    Competitive salaryPossibility for quick career growthStrong emphasis on personal and professional growthExtensive and specialized trainings in pharmacovigilanceFriendly working environment with several social events per year
    Job Information
    📋Core Responsibilities
    Responsibilities include processing Individual Case Safety Reports from all sources, including post-marketing and clinical trials, in compliance with regulations and client requirements. The role also involves independent SAE/SUSAR management and preparation of database outputs for periodic reporting.
    📋Job Type
    full time
    📊Experience Level
    5-10
    💼Company Size
    1338
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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