JOB DETAILS

Program Coordinator

CompanyBenchmark Human Services
LocationFort Wayne
Work ModeOn Site
PostedApril 3, 2026
About The Company
At Benchmark Human Services, we believe that all people have immense potential, and it’s our mission to help those we serve reach theirs! Benchmark’s “think outside the box” approach to service provision has helped individuals thrive at home, at work, and in their communities for 65 years. Our breadth of services includes residential, vocational, and community-based programs for individuals with intellectual and developmental disabilities; early intervention and pediatric home health services; case management; crisis intervention; autism services; applied behavior analysis; and family preservation. Benchmark’s 3,600 employees serve more than 20,000 children and adults throughout the country each day, helping them to become more independent; to be immersed in and connected to their community; to find meaningful and lasting work; and to achieve goals and reach milestones they may have never thought possible. Join a company built on innovation, empowerment, and the belief in human potential and start changing lives today!
About the Role

Description

Since 1960, Benchmark has been connecting people and potential.  We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day.  We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.


Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.


GENERAL RESPONSIBILITIES:
Ensure quality, health and safety and client centered approaches for individuals in community living services. Supervise, support, and train staff as they assist individuals served. Ensure compliance with federal, state, and local regulations while expanding opportunities for persons served to participate in community life as they choose.


Candidates must be willing and able to perform on-call duties. 


BENEFITS:

  • Competitive salary
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401k Plan with company match
  • Profit sharing
  • Company paid life insurance
  • Tuition Reimbursement
  • Paid Time Off/Sick time
  • Perks Access discount program
  • Voluntary benefits including disability and short-term disability

RESPONSIBILITIES:

  • Develop and implement the Individual Service Plan and assist in the development of the Plan of Care for each person served.
  • Influence and procure Plan of Care that addresses all client needs and articulates elements to appropriate staff.
  • Responsible for assessment(s), planning, implementation, and review of person-centered support plans for people served.
  • Coordinate the delivery of all services rendered by Benchmark and other providers.
  • Assist people served in expanding their opportunities to participate in community life.
  • Provide on-call direct support and emergency coverage.
  • Participate in the hiring, training, and supervision of Team Leaders, Supported Living Managers, and Direct Support Professionals.
  • Schedule staff in accordance with the Plan of Care.
  • Accurate and timely completion of ISPs, client financials, CQA walkthroughs, monthly and daily documentation (logs books, fire and tornado drills, client medical information, MARs, etc.)
  • Be aware of and submit reportable incidents within the required time frames.
  • Serve as liaison with external case managers, families, other agencies and internal
  • Comply with all standards to assure the health and safety of all individuals.
  • Report to work as scheduled.

QUALIFICATIONS:

  • Bachelor's degree in human services and one (1) year experience working with developmentally disabled people or five (5) years' experience
  • Management Experience
  • Valid driver’s license

Interested candidates can apply online at www.BenchmarkHS.com/Careers

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.


INDMGR

Key Skills
SupervisionTrainingComplianceClient Centered ApproachesService Plan ImplementationCoordinationStaff SchedulingDocumentationIncident ReportingLiaisonHealth And Safety AssuranceHiringDirect Support
Categories
Social ServicesManagement & LeadershipHealthcareAdministrative
Benefits
Health InsuranceVision InsuranceDental Insurance401k Plan With Company MatchProfit SharingCompany Paid Life InsuranceTuition ReimbursementPaid Time OffSick TimeAccess Discount ProgramVoluntary Benefits Including Disability And Short Term Disability
Job Information
📋Core Responsibilities
The Program Coordinator ensures quality, health, and safety for individuals in community living services while supervising, supporting, and training staff assisting these individuals. Responsibilities include developing and implementing Individual Service Plans, coordinating service delivery, and managing documentation and compliance with regulations.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
976
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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