Outbound Sales Manager – Corporate Retreats

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional, and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.
ACCOLADES
• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2024, 2023, 2022 OpenTable Diners' Choice Award
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• 2023 Men’s Health Travel Awards - Top Relaxation Destination
• AAA Four Diamond Rating
• AAA Inspector’s Best of Housekeeping Award
WHY YOU’LL LOVE WORKING AT CIVANA
• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Team member referral bonus
• Generous Team Member & Friends & Family Resort rates and discounts
This is an on-site role.
CIVANA Wellness Resort & Spa is seeking a high-impact Outbound Sales Manager to open new doors, build corporate group revenue strategies, and generate retreat and group revenue through proactive market segment expansion. This is not a maintenance role. We are looking for a true hunter — someone who thrives on creating opportunities where none exists, being the solution, generating new revenue in Corporate Group Retreats.
Role Overview
You will identify and research high-value ICP prospects across fortune 500, specialty market segmentations identified with the DOS, and incentive/boutique agencies. Through strategic outreach and relationship building, you will generate qualified group opportunities and ensure seamless transition through sales process to event execution team.
Key Responsibilities
- Open New Corporate Markets: Identify opportunities and proactively target organizations aligned with being a solution within their space.
- Research & Prospecting: Conduct weekly research to build a prioritized target list and connection with decision-makers.
- Sales Navigator, Market Intelligence, Forge & Tradeshow alignment: Leverage tradeshows assigned and social support for campaigns and competitive insights to uncover white-space opportunities and new business.
- Opportunity Qualification: Initiate executive-level conversations to uncover retreat objectives, decision dynamics, solutions to their needs, business parameters, and timeline.
What Success Looks Like
- New market segments opened, contracted in the best resort pattern
- High-value and repeat clients
- Qualified retreat opportunities consistently entering pipeline
- Revenue directly attributable to outbound efforts
Weekly Reporting & Accountability
As an Outbound Sales Manager you will provide a concise weekly summary including:
- New prospects identified and added
- Outreach activity and engagement progress
- Meetings booked and completed
- Opportunities qualified and advanced
- Pipeline value created
- Market insights and recommended strategic adjustments and marketing efforts to align further growth
Qualifications
- 3+ years of one or combination resort, outbound sales or business development experience
- Proven ability to generate new pipeline and revenue
- Strong research, outreach, and executive relationship-building skills
- Experience with CRM and LinkedIn Sales Navigator
- Highly autonomous, disciplined, and growth-oriented
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