JOB DETAILS

Front Office Specialist

CompanyUNLV Medicine
LocationLas Vegas
Work ModeOn Site
PostedMarch 13, 2026
About The Company
Overview In March 2016, the UNLV Board of Regents approved the framework and creation of the nonprofit corporation, UNLV Health, the clinical faculty practice plan of the the UNLV School of Medicine. The mission of UNLV Health is to provide a premier multi-specialty academic group practice and primary care physicians who strive to provide the highest quality health care. UNLV Health is a multi-specialty practice with over 350 employees, and 5 clinic locations with 151 providers. UNLV Health combines education and research within the treatment environment, and manages the faculty clinical practice. Through our clinical activity, our faculty practice plan supports the medical school’s missions of: • Providing exceptional medical care and superior patient experience. • Building clinical, education and research service lines and programs. • Translating leading scientific innovations into clinical practice. • Servicing the diverse health care needs of the southern Nevada region. • Providing learning experiences for graduate, and post-graduate medical education. • Be an environment for continuing education of physicians. • Maintain a fiscally viable clinical enterprise for the UNLV School of Medicine.
About the Role

The Front Office Specialist schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility and assists in general office duties.  

Candidates must be legally authorized to work in the United States.  Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

  • Clinic hours are Monday through Friday, 8AM to 5PM (Actual scheduled hours may vary depending on business needs)
  • 12+ PTO days per year
  • 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
  • Medical, Dental, and Vision benefits that start the first of the month following your start date

Educational Requirements

  • High School Diploma or equivalency

Qualifications

  • Minimum six (6) months experience in customer service; preferably in healthcare.
  • Current and valid driver’s license
  • Demonstrated ability to use a computer with Microsoft Office knowledge
  • Knowledge of ICD-10, and CPT coding guidelines
  • Medical terminology
  • Knowledge of Medicare guidelines
  • Excellent oral/written communication skills
  • Must be well organized and detail-oriented
  • Ability to establish and maintain effective working relationships with patients, team members, physicians and the public
  • Bilingual Spanish a plus 

Physical requirements

  • May include standing, sitting, and/or walking for extended periods
  • May include performing repetitive tasks
  • May include working with challenging patients
  • May include lifting up to 25 pounds 

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at healthjobs@medicine.unlv.edu


Key Skills
Patient SchedulingCustomer ServiceInsurance VerificationCheck In/OutMicrosoft OfficeICD-10 CodingCPT CodingMedical TerminologyMedicare GuidelinesCommunicationOrganizationDetail OrientedBilingual Spanish
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
Paid Time Off401K ContributionMedicalDentalVision
Job Information
📋Core Responsibilities
The Front Office Specialist is responsible for managing patient flow by scheduling appointments, greeting visitors, handling phone calls, and processing patient check-in and check-out procedures. This role also involves verifying insurance eligibility and assisting with general office tasks.
📋Job Type
full time
💰Salary Range
$16 - $20
📊Experience Level
0-2
💼Company Size
261
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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