JOB DETAILS

Treatment Coordinator-HIRING BONUS

CompanyParadigm Oral Surgery
LocationMadison
Work ModeOn Site
PostedMarch 13, 2026
About The Company
Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes. Paradigm’s uniqueness comes from their ability to hire the most elite oral surgeons in the country and train them on their proprietary platform of excellence.
About the Role

This is an in person, Monday-Friday position at our West location: 7007 Old Sauk Road, Madison, WI 53717

Website: www.oralsurgerymadison.com

**Hiring Bonus**

As part of our commitment to attracting and retaining exceptional talent, Center for Oral Maxillofacial Surgery and Dental Implants is offering a sign-on bonus.

  • $500 at hire - will be included in the first paycheck following date of hire

  • $500 after 6 months - will be paid upon successful completion of six months of employment

  • $1500 after 12 months- will be paid upon successful completion of six months of employment

Treatment Coordinator– Oral Surgery


We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. Previous medical and/or dental billing experience is required. 

The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. 

The main focus for the Treatment Coordinators is ensuring that each patient visit is a well-executed appointment, where the patient arrives with full understanding of the process, proceeds smoothly through their interactions with the team and leaves prepared for payment and follow-up steps. The expectation is to provide an ideal patient experience, which begins when the patient calls for an appointment.

As a Treatment Coordinator, this position is responsible for assisting the patients with their financial treatment plans. Researching their insurance plans and providing them with accurate estimates prior to their appointments. 

Role and Responsibilities
  • Have awareness of the days schedule and make sure amounts are collected prior to the appointments or communicated to the front office team of what needs to be collected after the appointment.
  • Communicate with the appointed patients on what their insurance coverage is and provide them with a written estimate 24-48 hours after the appointment is scheduled.
  • Meet with patients after consultations to go over the treatment plan and the insurances. Provide them with a written estimate for services within 24-48 hours after consult.
  • Schedule follow-up appointments as necessary.
  • Appointing patients according to the priorities identified in the scheduling templates
  • Analyze, calculate and prepare pre-treatment estimates and financial letters.
  • Post Charges, payments, and denials. Enter patient demographics.
  • Process Medicaid HMO claims and pre-authorizations for MA.
  • File insurance claims for theHMO’s.
  • Provide customer service for those calling into the billing line.
  • All other duties as assigned
  • Maintains confidentiality of all information in accordance with HIPAA.
  • Performs other related duties as assigned.

 

Education and Experience

  • Highschool diploma or equivalent required.
  • One year of customer service experience required.
  • Medical or dental experience required.

 

Skills and Abilities

  • Understanding of dental terminology.
  • Friendly, inviting, and professional personality and presence.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail.
  • Leadership and problem-solving skills.
  • Effective communication skills.
  • Ability to work cross functionally with other team members.


CORE BENEFITS & WELLNESS

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)


FINANCIAL WELL-BEING

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans


LIFE INSURANCE

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance


TIME OFF, DISABILITY AND LEAVE OF ABSENCE

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans
Key Skills
Patient CareFinancial Treatment PlansInsurance ResearchAppointment SchedulingTreatment Plan ReviewCharge PostingPayment ProcessingDenial ProcessingDemographic EntryMedicaid HMO Claims ProcessingPre-authorizationsInsurance Claim FilingCustomer ServiceHIPAA ComplianceOrganizational SkillsAttention To Detail
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
MedicalDentalVision CoverageEmployee Assistance Program401(k) Plan With Company MatchHealth Savings AccountLife InsurancePaid VacationPaid HolidaysLong Term DisabilityShort Term Disability
Job Information
📋Core Responsibilities
The Treatment Coordinator is responsible for ensuring each patient visit is well-executed, starting from the initial call, by managing patient understanding of the process, smooth interactions, and preparation for payment and follow-up steps. This role involves assisting patients with financial treatment plans, researching insurance, providing accurate estimates, and handling various administrative and billing tasks.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
200
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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