Sales Coordinator

Description

JOB TITLE: Sales Coordinator 

EMPLOYER: Twelfth One, LLC dba Aspen Infusion

DEPARTMENT: Sales

REPORTS TO: Director of Sales

SUMMARY: The Sales Coordinator supports the sales team's success by providing administrative and organizational assistance to ensure efficient sales processes. This role facilitates communication between the sales team, clients, and internal departments.

DUTIES AND RESPONSIBILITIES:

• Prepare and distribute essential sales materials, presentations, and proposals.
• Coordinate follow-up communication with referral sources and patients to enhance customer satisfaction and support the sales cycle.
• Coordinate portal communication for the sales team, collaborating with other departments as needed, and escalating concerns to the Director of Sales.
• Assist with planning and coordinating various events.
• Maintain the sales department's records, including ensuring the CRM system is current with client interactions and sales data.
• Assist in generating weekly, monthly, and quarterly sales reports.
• Schedule and coordinate internal and external meetings, which include booking meeting rooms and distributing necessary materials.
• Liaise across departments to gather information that supports process improvement initiatives.
• Maintain relationships with assigned referral sources in collaboration with the hospital liaison.
• Attend and actively participate in team strategic sales meetings.
• Attend and represent the company at business/trade events as requested.
• Perform other management-assigned duties as required.

Requirements

QUALIFICATIONS:

• Bachelor's degree (B.A.) or equivalent, one to two years of experience, or equivalent combination of education and experience. 
• Must possess a valid driver’s license and auto insurance.
• Must be a self-starter and proactive.
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills.
• Good judgment with the ability to make timely and sound decisions.
• Strong organizational skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Excellent problem-resolution and consultative sales skills.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Ability to prepare reports and business correspondence.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail.

COMPETENCIES:

• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand, walk, sit, talk, hear, and drive a vehicle.
• Continually required to utilize hand and finger dexterity.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally required to lift/push/carry items less than 30 pounds.
• Occasional exposure to outside weather conditions.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. We reserve the right to revise job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.