JOB DETAILS

Host

CompanyJack Brown's Beer & Burger Joint
LocationNorfolk
Work ModeOn Site
PostedMarch 14, 2026
About The Company
Jack Brown’s Beer & Burger Joint is the childhood dream of two best friends. Their dream turned into a reality in Harrisonburg, VA, and now you can enjoy our burgers at many locations across the Eastern US. From the beginning, it’s always been about great craft beer and burgers. It’s simple, sweet, and to the point.
About the Role

Jack Brown's Beer & Burger Joint is a dive bar with a top-notch burger. Born out of the minds of childhood best friends Aaron Ludwig and Mike Sabin, Jack Browns is a crossroads of great quality and quality fun. Plainly speaking, we like to work hard and play hard, too!

We are seeking a friendly and organized Host to join our team. As a Host, you will be the first point of contact for our guests, welcoming them with a warm and friendly demeanor. Your main responsibilities will include greeting guests, managing the waitlist, and seating guests in a timely and efficient manner. You will also be responsible for answering phone calls, taking reservations, and providing accurate information to guests regarding wait times and restaurant policies. Additionally, you will contribute to maintaining a clean and organized lobby area, as well as assisting with other tasks as needed.

Responsibilities
  • Welcome guests in a warm and friendly manner
  • Manage the waitlist and seat guests according to their preferences and party size
  • Answer phone calls and take reservations
  • Provide accurate wait time information to guests
  • Maintain a clean and organized lobby area
  • Assist with other tasks as needed, such as taking to-go orders or helping with food delivery
  • Prior experience as a Host or in a customer service role is preferred
  • Available to work weekdays beginning at 4:30pm EST
  • Excellent communication and interpersonal skills
  • Ability to remain calm and handle stressful situations with professionalism
  • Strong organizational skills and ability to manage the waitlist efficiently
  • Friendly and welcoming demeanor
  • Ability to multitask and work in a fast-paced environment
  • Flexible availability, including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods of time

Hourly Pay: $14

Key Skills
Greeting GuestsManaging WaitlistSeating GuestsAnswering Phone CallsTaking ReservationsProviding InformationMaintaining CleanlinessTaking To-Go OrdersFood Delivery AssistanceCommunicationInterpersonal SkillsHandling StressOrganizationMultitaskingFlexibility
Categories
HospitalityFood & BeverageCustomer Service & SupportRetail
Job Information
📋Core Responsibilities
The Host will serve as the initial point of contact, warmly greeting guests, managing the waitlist, and efficiently seating parties according to preferences and size. Key duties also involve handling phone calls, taking reservations, and ensuring guests receive accurate information regarding wait times and restaurant policies.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
161
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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