JOB DETAILS

Spa Office Manager

CompanyHigh End Hiring
LocationNew York
Work ModeOn Site
PostedMarch 15, 2026
About The Company
The best employee on paper isn’t necessarily the right employee for your company—fit is everything . . . The difference between a good fit and a bad one usually comes down to soft skills, including a mind-set that’s compatible with your company culture.* High End Hiring offers a unique customized approach—we focus on verifying soft skills, in order to find candidates that are ideal for both the position and the company as a whole. We’re in the success business—our mission is to act as an investment in your bottom line, by understanding and fulfilling your hiring needs. Our procedures for employee evaluation are the most thorough available, starting with an in-depth understanding of your company and the position(s) you need to fill. Then we conduct multifaceted prospect evaluations, covering skills, job compatibility, personality, IQ, and more. Plus we handle all background and reference checks.
About the Role
Spa Office Manager – Luxury Skincare Spa

$60,000–$70,000 Salary + Generous Bonus System | 40 Hours/Week | One Weekend Day

Join our luxurious spa as a Spa Office Manager and take a leadership role in creating exceptional client experiences in a serene, upscale environment. This is not just a job—it’s an opportunity to build, refine, and lead a high-performing team within one of the most recognized names in luxury skincare.

If you are passionate about mastery, growth, and excellence, and thrive in a culture where high standards and client satisfaction are non-negotiable, this could be the perfect opportunity for you.

What You’ll Do

As the Spa Office Manager, you will be at the center of operations, ensuring the spa runs smoothly while inspiring your team to perform at their best. Key responsibilities include:

  • Supervise and mentor front desk and spa staff, fostering a culture of excellence
  • Manage appointments and client scheduling, ensuring a seamless customer experience
  • Handle customer inquiries and concerns with professionalism and care
  • Maintain and track performance metrics and statistics, turning numbers into actionable strategies
  • Drive sales of beauty products while maintaining exceptional client service
  • Oversee day-to-day office and operational workflow, keeping the spa running efficiently
  • Collaborate with leadership to continually elevate spa standards and client experience

What We’re Looking For
  • Proven experience in spa or salon management, office management, or high-end customer service leadership
  • Strong organizational and analytical skills; comfortable tracking and improving metrics
  • Passion for team development, performance coaching, and building culture
  • Confident in sales and client engagement, particularly in luxury beauty products
  • High standards of professionalism, attention to detail, and client-focused service
  • Motivated by growth, excellence, and meaningful impact, not just compensation

Schedule
  • 40 hours per week within spa operating hours (8:00 AM – 8:00 PM)
  • One weekend day required
  • Flexible schedule within a supportive, structured environment

Compensation & Benefits
  • Salary: $60,000–$70,000, based on experience
  • Generous bonus system to reward performance and leadership impact
  • Opportunity to lead a high-performing team in a recognized luxury brand
  • Work in a professional, upscale environment with room for career growth

If you are a motivated leader who wants to build an extraordinary team, refine your craft, and drive excellence, we would love to meet you.

Apply today and take the next step in your spa management career!

#IND

Applicant must have the following experience and skills:

  • Previous experience in spa or wellness management
  • Strong customer service and communication skills
  • Sales skills
  • Proficiency in scheduling software and Microsoft Office
  • Ability to work in a fast-paced environment

Applicants must possess the following attributes:

  • Leadership and team management skills
  • High energy and a positive attitude
  • Detail-oriented and organized
  • Passion for wellness and the spa industry

Offering $60,000 - $70,000 salary, plus a generous bonus system

Teledoc, dental, vision, and life insurance

Employee discounts on products and services

PTO after 90 days.  

Key Skills
SupervisionMentoringSchedulingClient RelationsPerformance TrackingSalesOperational WorkflowTeam DevelopmentCoachingOrganizational SkillsAnalytical SkillsAttention To DetailScheduling SoftwareMicrosoft OfficeCustomer Service
Categories
Management & LeadershipHospitalityCustomer Service & SupportRetailAdministrative
Benefits
TeledocDental insuranceVision insuranceLife insuranceEmployee discounts on products and servicesPaid time off after 90 days
Job Information
📋Core Responsibilities
The Spa Office Manager will supervise and mentor front desk and spa staff, fostering a culture of excellence while managing appointments and handling client inquiries professionally. Key duties also involve tracking performance metrics, driving product sales, and overseeing the day-to-day operational workflow to ensure efficiency.
📋Job Type
full time
💰Salary Range
$60,000 - $70,000
📊Experience Level
2-5
💼Company Size
11
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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