JOB DETAILS

Customer Service Representative (CSR)

CompanyAlphabe Insight Inc
LocationColumbus
Work ModeOn Site
PostedMarch 15, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

 

Job Description

Position Overview

We are currently looking for a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team in Columbus, Ohio.

 

Key Responsibilities

  • Provide professional and friendly assistance to customers and clients

  • Respond to customer inquiries, questions, and service requests in a timely manner

  • Maintain accurate records of customer interactions and service details

  • Assist customers with product or service information and basic troubleshooting

  • Work collaboratively with internal teams to resolve customer concerns

  • Support promotional events or outreach initiatives when needed

  • Ensure high levels of customer satisfaction through excellent service

Qualifications

  • High school diploma or equivalent required

  • Previous customer service experience is a plus but not required

  • Strong communication and interpersonal skills

  • Ability to remain calm and professional when handling customer concerns

  • Strong organizational skills and attention to detail

  • Ability to multitask and work in a fast-paced environment

Additional Information

  • Competitive weekly pay

  • Opportunities for career growth and advancement

  • Hands-on training and mentorship

  • Collaborative and supportive work environment

  • Professional development opportunities

  • Paid time off and employee benefits package

  • Compensation: USD 39000 - USD 49000 - yearly
    • Key Skills
    Customer ServiceCommunicationInterpersonal SkillsTroubleshootingRecord KeepingOrganizationMultitaskingProfessionalism
    Categories
    Customer Service & SupportAdministrative
    Benefits
    Paid Time OffEmployee Benefits Package
    Job Information
    📋Core Responsibilities
    The Customer Service Representative will be responsible for providing professional and friendly assistance to customers and clients, responding to inquiries, and maintaining accurate records of interactions. They will also assist with product information, basic troubleshooting, and collaborating internally to resolve concerns.
    📋Job Type
    full time
    💰Salary Range
    $39,000 - $49,000
    📊Experience Level
    0-2
    💼Company Size
    2
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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