JOB DETAILS
Residential Assistant Program Manager
CompanyNORTH SUFFOLK COMMUNITY SERVICES INC
LocationWinthrop
Work ModeOn Site
PostedMarch 16, 2026

About The Company
Since 1959, North Suffolk Community Services has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. North Suffolk Community Services touches the lives of more than 10,000 people a year.
To learn more about North Suffolk's services visit,
http://northsuffolk.org
https://www.facebook.com/NorthSuffolkOrg
About the Role
North Suffolk is looking for Assistant Program Managers to join our team! As an Assistant Residential Program Manager, you will be responsible for working directly with individuals and staff to ensure that the needs of the Individuals living in the group home are met in all areas of service. You will supervise the house basic systems such as ISP and clinical plan implementation, community integration, medication administration, laundry, shopping, menu/meal planning and the maintenance and safety of the group home.
What you'll do:
- With the Program Manager, recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
- Work in cooperation with staff to ensure client’s successful participation in appropriate recreational and community activities.
- Maintain positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life.
- Provide crisis intervention and emergency coverage for assigned site(s). Secures additional resources as needed. Identifies and resolves problems that have resulted in an emergency situation.
- Provide transportation for Individuals as needed.
- Position requires on-call coverage and some evening and weekend work as needed.
- Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments.
What you’ll need:
- Education:
- High School Diploma or GED required. Bachelor’s Degree in a related field preferred.
- Experience:
- Three (3) years of related direct support experience required. Supervisory experience preferred.
- Skills:
- Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided).
- Valid Mass driver’s license required.
Competitive & Comprehensive Benefits:
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
Key Skills
SupervisionRecruitingHiringTrainingPerformance EvaluationClient SupportCommunity IntegrationMedication AdministrationCrisis InterventionEmergency CoverageTransportationISP ImplementationClinical Plan ImplementationCommunicationProblem Solving
Categories
Social ServicesManagement & LeadershipHealthcareAdministrative
Benefits
Paid Time OffPublic Service Loan Forgiveness ProgramHealth InsuranceDental InsuranceEmployer Paid Life Insurance403(b) Retirement PlanVoluntary Short And Long Term Disability InsuranceMedical Flexible Spending AccountsDependent Care Flexible Spending AccountsCredit Union Banking AccessState Tuition Remission Program AccessEmployee Referral Bonus ProgramDiscounted Movie TicketsComprehensive Training ProgramInternal Advancement Opportunities
Job Information
📋Core Responsibilities
The Assistant Program Manager is responsible for directly supporting individuals and staff to ensure the needs of residents in the group home are met across all service areas. This includes supervising essential house systems like ISP and clinical plan implementation, community integration, and safety maintenance.
📋Job Type
full time
💰Salary Range
$56,340 - $67,272
📊Experience Level
2-5
💼Company Size
524
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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