JOB DETAILS
Product Specialist
CompanyIgus Bearings Inc
LocationEast Providence
Work ModeOn Site
PostedMarch 16, 2026
About The Company
At igus®, we have been developing and manufacturing tribologically engineered motion plastics for over 60 years. We are a family-owned and operated company and remain committed to using our innovative materials to develop creative solutions tailored to customer applications, all while exceeding expectations through our quick and reliable service.
Our Mission: Improve all types of motion with motion plastics, while maintaining a carbon-neutral footprint and being the easiest company to work with.
With a focus on e-chain® cable carriers, chainflex® continuous-flex cables, iglide® dry-running bearings, and drylin® linear bearings and guides, our products are extensively tested in real-world conditions in our 41,000-square-foot testing facility in Germany.
We also offer low-cost automation products to make automation more affordable and accessible. Our low-cost robotics marketplace, RBTX, takes this a step further by bringing together components and solutions from dozens of manufacturers and providing extensive integration support.
We offer quick and reliable service, with over 80,000 products available from stock in our 350,000-square-foot Rhode Island warehouse and the ability to ship up to 96% of orders within 24 hours. Our team of sales engineers and technical experts are available from 8AM to 8PM, coast to coast, providing on-site assistance and engineering services. We also offer complimentary online CAD files, online product configurators, and free product samples.
About the Role
GENERAL DESCRIPTION:
This position shall be responsible for assisting in the growth of the Chainflex product line in the United States, Canada and Mexico. The position will be working closely with key customers, sales, and Germany to ensure revenue and customer satisfaction goals are met.
RESPONSIBILITIES:
- Provide electrical technical support for US sales team
- Must be comfortable with all E-chain expert systems and online tools
- Working with Germany on a regular basis on projects and programs
- Keeping material knowledge up to date
- Act as primary project manager on projects as defined by the Product Manager including direct contact with customers, RSM’s, TSM’s, Inside Sales and Engineering
- Act as primary project engineer when electrical design work is required
- Assist in pricing both standard and custom parts to sales
- Develop and maintain training program for new hires and ongoing training plan and be able to provide training
- Assist Product Manager in Trade Show planning and coordination
- Assist in some marketing activities such as catalog and other printed materials
- Help coordinate direct marketing efforts in the department: Smart Pioneers, focused mailings, etc.
- Assisting the Product Manager with the preparation of both district sales meetings and National Sales meetings
PHYSICAL DEMANDS:
- Ability to lift, carry, and otherwise transport work-related materials that frequently weigh between 25 to 50 pounds
REQUIREMENTS:
- At least 3 years of experience in electrical design
- Strong technical skills: able to present technical concepts; provide customers with hands-on technique using our products
- Self-starter; motivated, team focused, and results driven with developed organizational, and time management skills, ability to effectively prioritize tasks and meet deadlines
- Outstanding verbal and written communication skills
- Comfortable working independently and taking ownership of their responsibilities
- Proactively identify challenges and find creative solutions
- Travel will be required to igus Cologne for an initial training program
- Additional travel to Trade Shows, with Regional Sales Managers or to Sales Meetings will be required, as needed
- Valid driver’s license with clean driving record
- Proficient in the use of MS Office
- Ability to travel within United States and Europe
BENEFITS:
- Competitive base salary with ongoing growth opportunities
- Complete benefits package:
- co. paid HSA medical plan
- co. paid dental
- co. paid life
- long term disability insurance
- 3% safe harbor retirement company contribution
- 20 Paid Time Off days per year, plus 9 holidays
- Subsidized lunch on-site
#INDSJ
Key Skills
Electrical Technical SupportE-chain Expert SystemsOnline ToolsProject ManagementProject EngineeringElectrical DesignPricingTraining Program DevelopmentTrade Show PlanningMarketing ActivitiesDirect Marketing CoordinationSales Meeting PreparationTechnical PresentationOrganizational SkillsTime ManagementCommunication Skills
Categories
EngineeringSalesManufacturingCustomer Service & Support
Benefits
Competitive base salaryOngoing growth opportunitiesCompany paid HSA medical planCompany paid dentalCompany paid life insuranceLong term disability insurance3% safe harbor retirement company contribution20 Paid Time Off days per year9 holidaysSubsidized lunch on-site
Job Information
📋Core Responsibilities
This role supports the growth of the Chainflex product line across the US, Canada, and Mexico by providing electrical technical support and managing projects in close coordination with sales teams and Germany. Responsibilities include acting as the primary project manager/engineer on defined projects, assisting with pricing, and developing/delivering training programs.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
443
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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