JOB DETAILS

Patient Rep Collector

CompanyHollywood Presbyterian
LocationLos Angeles
Work ModeOn Site
PostedMarch 16, 2026
About The Company
CHA Hollywood Presbyterian Medical Center is a full service, acute care hospital serving the multicultural population in Hollywood and nearby communities. With more than 500 physicians representing nearly every specialty, CHA Hollywood Presbyterian Medical Center distinguishes itself as a leading healthcare facility recognized for providing quality, innovative and accessible care. Our Mission is to provide quality care with compassion and respect. Today, CHA Hollywood Presbyterian Medical Center is a member of CHA Medical Group, a dynamic global leader in bio-technology and healthcare.
About the Role

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS 



Position Summary:

To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay.


JOB QUALIFICATIONS

Minimum Education (Indicate minimum education or degree required.)

  • High School Diploma.

Preferred Education (Indicate preferred education or degree required.)

  • N/A

  Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.)

  • Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience. 
  • Medical terminology, knowledge of payer requirements and programs which the patient may be eligible.
  • Excellent communication skills.
  • Ability to communicate effectively verbally and in writing.
  • Must be able to work in a union environment.

Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)


  • N/A


Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.)

  • Current Los Angeles County Fire Card required (within 30 days of employment).
  • Assault Response Competency (ARC) required (within 30 days of hire)



Full-Time, Days
Key Skills
Insurance CallingPayment CollectionWorkload OrganizationDocumentation ProvisionMedical TerminologyPayer Requirements KnowledgeCommunication SkillsVerbal CommunicationWritten CommunicationUnion Environment Adaptability
Categories
HealthcareAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
The primary function is to contact insurance companies, payers, and/or patients to secure payment for outstanding claims. This involves organizing and prioritizing daily tasks to maximize collection efforts while minimizing external delays.
📋Job Type
full time 80 hrs
💰Salary Range
$29 - $34
📊Experience Level
2-5
💼Company Size
748
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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