General Manager

Description

The ideal General Manager is a dynamic, guest-focused leader who sets the tone for excellence in every aspect of the dining experience. This role is for a hospitality professional who leads from the floor, inspires high-performing teams, and balances elevated service with operational precision. You’ll be responsible for driving culture, upholding brand standards, and ensuring seamless collaboration between front- and back-of-house to deliver memorable, refined dining moments. With strong financial acumen, a passion for developing people, and an unwavering commitment to hospitality, the General Manager plays a critical role in protecting the legacy of Ray’s while continuously raising the bar for service, quality, and guest satisfaction.

Company Overview

TEI Hospitality is hiring to join our team!

Ray’s in the City (est. 2003) is a cherished downtown Atlanta destination where great food, gracious service, and a welcoming spirit come together. From fresh seafood to prime steaks, Ray’s is a place where guests feel at home and every meal is meant to be enjoyed and remembered.

RESPONSIBILITIES:

• Lead and execute business strategies that support exceptional guest experiences, strong financial performance, and long-term brand success
• Oversee all daily restaurant operations, ensuring consistent service standards, food quality, and adherence to company policies
• Review operational and financial performance to identify opportunities to improve guest satisfaction, efficiency, and profitability
• Drive revenue growth and cost control through thoughtful scheduling, inventory management, and operational discipline
• Lead, coach, and align front- and back-of-house teams to deliver seamless service and a welcoming dining experience
• Foster strong relationships with team members, guests, and vendor partners to support a positive and collaborative culture
• Manage budgeting, forecasting, and financial reporting with a hands-on, results-driven approach
• Oversee hiring, training, and performance management while ensuring compliance with all HR policies and labor standards
• Address guest feedback and concerns with professionalism, empathy, and a commitment to service recovery
• Evaluate local market conditions and support marketing and community engagement efforts to drive traffic and loyalty
• Stay current on hospitality and dining trends to keep the restaurant competitive, relevant, and aligned with brand expectations

REQUIREMENTS:

• Must be authorized to work in the United States and provide proper documentation.
• Must pass a background check.
• Strong knowledge of food quality, menu development, and kitchen operations
• Ability to lead, train, and motivate culinary teams
• Understanding of food costs, inventory, and budgeting
• Knowledge of health, safety, and sanitation standards
• Strong leadership, organizational, and communication skills

BENEFITS:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-term disability
• Flexible spending account
• Paid time off

Required Skills:

• Attention to Detail
• Leadership
• Communication
• Ability to Work Under Pressure
• Organizational Skills
• Adaptability