Crew Member, Roundhouse

Description

What are we looking for?

Fun team, amazing views, great food & beverage offerings, this crew has it all! If you love making people smile and having a blast at work, this is your spot. Make this summer unforgettable at the Roundhouse at McKinley Marina-great vibes, great people and great pay! 

Full job description below for specific responsibilities and requirements

What makes us great?

We look for people who have what we call a "hospitality heart," characterized by a commitment to providing excellence, a passion for taking care of our guests, and a “can-do” attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family. 

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 18 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee. 

At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business. 

What do we have to offer?

We offer a comprehensive benefits package designed to support our team members both personally and professionally, including:

• Medical, Prescription, Dental, and Vision Insurance (Full Time Only)
• Company-Paid Life Insurance (Full Time Only)
• Supplemental Life Insurance (Full Time Only)
• Company-Paid Short- and Long-Term Disability (Full Time Only)
• Supplemental Accident and Critical Illness Insurance 
• Supplemental Hospital Insurance
• Employee Assistance Program (EAP)
• LegalShield and IDShield Protection
• Pet Insurance
• 401(k) Savings Plan
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Complimentary Workday Family Meal
• Dining Discounts at Bartolotta Fine Dining Locations
• Discounted Discovery World Passes
• Discounted Fiserv Forum Tickets – Look at putting in the 

In addition to these benefits, you will have the opportunity to work alongside world-class mentors who provide hands-on training and development opportunities to support your career growth. If you have a passion for excellence and hospitality, we would love to welcome you to our team.

JOB PURPOSE: 

As a crew member of The Bartolotta Restaurant’s beer garden, Roundhouse, you will be responsible for food and beverage preparation, inventory and stock maintenance, and overall cleanliness and upkeep of the property. Works with the team to ensure the day-to-day operations of the unit run smoothly, efficiently, and effectively to provide an exceptional guest experience.    

PRIMARY DUTIES AND RESPONSIBILITIES:

• Greet guests, communicate offerings and answer any guest questions in a friendly manner.
• Prepare and sell concessions, including beer, popcorn, pretzels; prepare premade sandwiches. 
• Collects payment from customers, performing cashier duties using the POS system.
• Ensures that customers are of legal drinking age by checking photo IDs.
• Uses proper judgment and when necessary, refuses service to patrons who are intoxicated or disruptive.
• Perform general cleaning duties that maintain the quality appearance of the work area; including cleaning equipment and removing garbage to designated areas.
• Maintains stock at required operational level. 
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

All Other Duties as Assigned  

Requirements

QUALIFICATION REQUIREMENTS:

• Exceptional interpersonal, oral, presentation and written communication skills. 
• Ability to work in fast-paced, changing environment. 
• General knowledge of beverage preparation and service. 
• Ability to complete basic food preparation tasks. 
• Experience using standard restaurant equipment safely. 
• Interpersonal skills and focus on serving customers.
• Ability to navigate situations which may warrant security intervention.
• Ability to learn POS register software used by facility.

EDUCATION and/or EXPERIENCE REQUIREMENTS:

• Must be 18 years or older to serve alcoholic beverages. 

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is:
• Regularly required to talk, use repetitive motion, type, and hear.
• Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.
• Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead. 
• Ability to complete orders quickly and accurately.
• Must be able to lift at least 25 pounds.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.