Community Safety Team Manager

What You’ll Do

• Participate in departmental strategic and operational planning processes linked to community safety.
• Implement community safety strategies, SOPs, and continuous improvement practices.
• Manage, supervise, train, and develop the Community Safety Team, including scheduling and coaching.
• Support timely responses to incidents, emergencies, inquiries, and complaints.
• Oversee patrols, safety inspections, and hazard identification across communities.
• Ensure CST provides support to people in need and connects them to appropriate resources.
• Ensure compliance with Council directives, policies, and by-laws, including facilitation of warnings, notices, tickets, and permits.
• Monitor community intelligence and social media commentary related to safety.
• Oversee submission of daily reports, note taking, and complaint/request logs.
• Maintain accurate records on incidents, patrols, safety initiatives, and operational activities.
• Prepare or support budgets, funding applications, program evaluations, and Council/community briefings.
• Monitor, evaluate, and report on program performance and outcomes.
• Build trust and positive working relationships with Sḵwx̱wú7mesh people.
• Collaborate with Public Safety staff to operationalize community safety objectives.
• Liaise with a wide range of partners—including IFNU, RCMP, Fire, Emergency Services, municipal by-law officers, VCH, FNHA, Conservation Officers, and other key agencies.

What We’re Looking For

• Experience in community safety, law enforcement, or related fields.
• Strong leadership and management skills with the ability to support and motivate a team.
• Excellent written and verbal communication skills.
• Knowledge of emergency response, safety protocols, and risk assessment.
• Ability to navigate sensitive situations with diplomacy and cultural humility.
• Advanced proficiency with MS Office tools.
• Strong judgment, analytical skills, and ability to make safety-related decisions under pressure.
• Undergraduate degree + 6–7 years relevant experience or related diploma + 8–9 years relevant experience.
• Training in conflict resolution, mediation, de-escalation, critical incident stress management, trauma-informed practices, or related areas.
• Experience leading a service-delivery team to a high standard.
• Public relations and communications experience.
• Experience working in a First Nations environment.
• Expert knowledge of public safety, security, and incident-management best practices.
• Valid BC Driver’s License (Class 4 or 5; Class 7N may be considered).
• Ability to travel between North Shore and Squamish Valley communities.
• Willingness to work paid overtime on short notice.

Why Work With Us

• Impactful Work – Be part of a team dedicated to serving the community through Na estétx̱ w sḵwálwen cht (Trust), Na estitkw sḵwálwen cht (Security), Na esḵw’úḵw’ulh sḵwálwen cht (Purpose) and Na eslhílhkw’is sḵwálwen cht (Belonging)
• Professional Growth – We invest in our people with training, mentorship, and career development 
• Sḵwx̱wú7mesh Úxwumixw Values – Be part of an organization that values Úxwumixw (community/peoples), snew̓íyelh (guiding through teachings), wenáxws (respect) and inclusivity.

As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we foster an environment that values diversity through the respect and appreciation of each person for their individual attributes.

Salary: $75,000 - $112,500

Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.

Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.