Patient Care Coordinator

Description

About Us:
PreservEndo is a trusted endodontic practice serving the Wake Forest community and beyond. We are dedicated to preserving our patients' oral health with compassionate, high-quality care. Our team is committed to making each patient feel comfortable and informed, providing endodontic services in a welcoming and supportive environment.

Position Summary:
We are seeking a friendly and organized Patient Care Coordinator to manage the day-to-day operations. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience from the initial phone call to check-out. This position involves scheduling, managing patient records, and discussing treatment plans and insurance details, as well as assisting with various administrative tasks.

Essential Duties:

• Serve as the first point of contact, greeting patients warmly and addressing phone inquiries professionally.
• Schedule appointments and maintain an organized, up-to-date patient calendar.
• Review and discuss treatment plans, insurance coverage, and patient balances.
• Accept and accurately record payments received in-office, via phone, or by mail.
• Ensure all patient information, including radiographs and paperwork, is updated and complete before each appointment.
• Perform additional duties as assigned to support the practice's operations.

Benefits:

• Competitive Pay
• 401(k)
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay

Education and Experience:

• High School Diploma or equivalent required.
• 1+ years of experience in a dental office required.
• Endodontic experience, preferred.

Schedule: Monday through Thursday 6:40 a.m. to 4:30 p.m.