Pharmacy Manager

Description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

The Pharmacy Manager is a leadership role responsible for managing, developing, and scaling Gifthealth’s pharmacist team.

This role is centered on people leadership, coaching, and building a high-performing pharmacist organization. The Pharmacy Manager is responsible for developing Lead Pharmacists, strengthening team structure, and creating a culture of accountability, consistency, and continuous improvement across both on-site and remote pharmacists.

While this role partners closely with production, fulfillment, and operations teams, its primary focus is ensuring that pharmacists are supported, aligned, and performing at a high level, enabling the broader organization to operate efficiently and compliantly.

This leader will play a key role in growing future pharmacy leaders, strengthening team performance, and supporting scalable systems and tools as Gifthealth continues to expand.

Key Responsibilities 

Team Leadership & Development (Primary Focus)

• Lead, coach, and develop Lead Pharmacists and pharmacist teams, building a strong leadership pipeline
• Create a culture of accountability, ownership, and continuous improvement
• Provide ongoing performance management, feedback, and career development for pharmacists and leaders
• Identify high-potential individuals and actively mentor and grow future leaders
• Ensure consistent expectations, communication, and performance standards across remote and on-site teams
• Support hiring, onboarding, and training of pharmacists and pharmacy leadership roles

Team Performance & Alignment

• Ensure pharmacists are working efficiently, accurately, and consistently within established workflows
• Monitor team performance and provide coaching to improve quality, productivity, and consistency
• Partner with leadership to ensure appropriate staffing coverage and team structure
• Reinforce clear expectations around prescription verification, patient safety, and quality standards
• Act as the primary leader responsible for pharmacist engagement, accountability, and team health

Compliance & Quality

• Partner closely with the PIC and Compliance team to ensure adherence to all regulatory requirements
• Ensure pharmacists consistently follow SOPs, regulatory standards, and internal policies
• Support the review, approval, and ongoing improvement of SOPs
• Maintain a strong focus on patient safety, accuracy, and quality of care

Cross-Functional Collaboration

• Collaborate with production, fulfillment, and operations teams to ensure alignment between pharmacist teams and broader workflows
• Partner with engineering and product teams to support adoption of tools and systems that impact pharmacist workflows
• Act as the voice of the pharmacist team in cross-functional discussions
• Ensure changes to workflows, tools, or processes are clearly communicated and adopted by the pharmacist team

Scalability & Team Growth

• Build and evolve team structures to support rapid growth and increasing volume
• Help implement tools and systems that enable pharmacists to work more efficiently and effectively
• Identify opportunities to reduce friction for pharmacists and improve team performance
• Support the organization in scaling the pharmacist team without sacrificing quality or engagement

Qualifications

• Doctor of Pharmacy (PharmD) or equivalent experience
• Active pharmacist license in good standing with the Board of Pharmacy
• 3–5+ years of pharmacy experience with leadership or supervisory responsibilities

Preferred Experience & Skills

• Proven ability to lead, manage, and develop pharmacist teams and leaders
• Experience managing both on-site and remote teams
• Strong understanding of pharmacy workflows, prescription verification, and quality standards
• Deep knowledge of regulatory compliance and pharmacy requirements
• Experience in high-growth or fast-paced environments
• Ability to work cross-functionally across multiple teams

Core Competencies

• Strong leadership and coaching mindset
• Excellent communication and team-building skills
• Ability to develop people while driving accountability
• Strong judgment and decision-making abilities
• Passion for team development and patient care excellence

Work Environment

• Location: On-site 
• Schedule: Full-time; standard pharmacy operating hours with flexibility as needed
• May require availability for weekends, holidays, or escalations
• Regular collaboration with pharmacy leadership and cross-functional teams

Key Essential Functions  

• Ability to stand for extended periods (4+ hours)
• Ability to lift up to 25 pounds
• Ability to perform repetitive motions (bending, reaching, scanning) throughout shift
• Ability to work onsite for all scheduled shifts

Employment Classification

Status: Full-time
FLSA: Exempt 

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.  

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.