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JOB DETAILS

Client Advisor - Voila.id (Medan)

CompanyCatalyst

LocationCity of Medan

Work ModeOn Site

PostedMarch 20, 2026

About The Company

Catalyst is the holding company of two successful eCommerce (Jamtangan.com & Voila.id), and an elite Growth & Tech team behind them. Our Vision is to be the no.1 e-commerce company in Indonesia by understanding our customers’ needs and continuously innovate on their behalf to construct the best e-commerce website and application in Indonesia. We believe in Catalyst’s greatest asset: Our fundamentally strong and loyal team. We work to win. #BuildTrustEmpowerOthers

About the Role

<div style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: medium; line-height: inherit; font-family: Times; font-kerning: inherit; font-feature-settings: inherit; margin: 0px; padding-top: var(--_1wlodeg7); padding-right: 0px; padding-bottom: 0px; padding-left: 0px; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><section><div style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><div style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font: inherit; margin: 0px; padding-top: var(--_1wlodeg5); padding-right: 0px; padding-bottom: 0px; padding-left: 0px; vertical-align: baseline;"><div><div style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font-style: inherit; font-variant: inherit; font-weight: var(--_1wlodeg46); font-stretch: inherit; font-size: var(--_1wlodeg3r); line-height: var(--_1wlodeg3s); font-family: var(--_1wlodeg2w); font-kerning: inherit; font-feature-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: var(--_1wlodeg1k); overflow-wrap: break-word; word-break: break-word;"><p style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: var(--_1wlodeg3); margin-left: 0px; padding: 0px; vertical-align: baseline;">Embark on a journey with Voila.id as a Sales Associate and be the brand ambassador of excellence! Share your passion for sales, deliver exceptional service based on brand guidelines, and build strong relationships with our valued customers. Join us in creating an exceptional shopping experience and be a vital part of our commitment to excellence in the world of luxury retail.</p><p style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: var(--_1wlodeg3); margin-left: 0px; padding: 0px; vertical-align: baseline;"> </p><p style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: var(--_1wlodeg3); margin-left: 0px; padding: 0px; vertical-align: baseline;">Job Description: </p><ul style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: var(--_1wlodeg3) 0 var(--_1wlodeg4) var(--_1wlodeg0); padding: 0px; vertical-align: baseline;"><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Mastering knowledge and information related to the brands and share to respected customers</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Delivering standard service excellence to customer, based on brand guidelines</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Establishing contact and develop relationships with regular and new customers</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Keeping and maintaining customer information database and preferences</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Consistently contributing sales by accomplishing store monthly target</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Performing and maintaining daily stock inventory<br style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline;"> </li></ul><p style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: var(--_1wlodeg3); margin-left: 0px; padding: 0px; vertical-align: baseline;"> </p><p style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: var(--_1wlodeg3); margin-left: 0px; padding: 0px; vertical-align: baseline;">Qualification: </p><ul style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin-top: ; margin-right: ; margin-bottom: 0px; margin-left: ; padding: 0px; vertical-align: baseline;"><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">At least have a Diploma's/Bachelor's degree from reputable academy/university</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Have at least 2 years of experience as retail sales</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Have hospitality heart and attitudes</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Have strong business related knowledge and professional communication skill</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Have the passion for sales with strong determination and self-motivated in achieving the goals</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Acquire good team work skill and able to perform job independently, as well as the capability to thrive in todays competitive market</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Have proficiency in both verbal and writing in english is a must</li><li style="-webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; list-style-type: disc;">Having flexibility in work schedule is required, including the ability to work extended hours, weekends and holidays as operational need may requirements</li></ul></div></div></div></div></section></div>

Key Skills

SalesCustomer ServiceBrand AmbassadorRelationship BuildingStock InventoryCommunication SkillTeam WorkSelf-MotivatedEnglish ProficiencyRetail Sales