JOB DETAILS

IT Support Specialist

CompanyMoneta Group Investment Advisors LLC
LocationSt. Louis
Work ModeOn Site
PostedMarch 20, 2026
About The Company
Moneta is one of the nation’s premier comprehensive wealth management firms distinguished by a legacy of innovation, service and loyalty to its clients that only an independent company can offer. Moneta’s financial advisors work with individuals and families in every stage of the wealth life cycle – from young high earners on track to building lasting wealth to ultra-high-net-worth clients with complex multi-generation financial legacies. We help you secure your current financial wealth and plan for the future you imagine by developing earning, spending, saving and tax strategies to support that vision; then we take care of the detailed work to implement the plan for you. Our approach focuses on building long-term relationships so we can design and execute custom solutions tailored to your unique financial needs and aligned with your personal aspirations. We aren’t a machine where one plan fits all. Our methods are personal, customized, and based on solutions specific to you and your goals. From handling complex taxation scenarios and compensation models to navigating a liquidity event, we know that no two clients are the same.
About the Role

Moneta is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients. We are one firm with many solutions and we provide a full spectrum of financial advisory services. Still, our true purpose is centered on building relationships and providing exceptional service to our clients around the globe. For that reason, we’ve built an entrepreneurial business model organized around our clients. Our Partner-led teams are empowered to serve only in the best interest of their clients. Plus, our independence means that we are never beholden to stakeholders or parent companies. We also have the unique ability to trace our history back nearly 150 years, which demonstrates our ability to evolve to meet the needs of those we serve.

 

Job Summary

The IT Support Specialist provides tier-1 technical support for all end users, resolving a wide-variety of technical problems on a timely basis, using their solid understanding of core IT concepts to build upon.

 

Essential Responsibilities

  • Responds to Help Desk requests by providing timely and effective technical support to end users.
  • Troubleshoots, identifies, and resolves technical issues related to local area networks (LAN) and PC workstations.
  • Sets up, configures, and maintains computer hardware, including desktops, laptops, docking stations, monitors, printers, and scanners.
  • Applies sound judgment to resolve issues efficiently, ensuring high customer satisfaction, minimal downtime, and cost-effective solutions.
  • Follows established procedures and guidelines, while drawing on past experience to perform job responsibilities effectively.
  • Contributes to the IT knowledge base by creating and maintaining clear, accurate documentation of technical procedures and resolutions.
  • Other miscellaneous duties, as required
  • Some travel may be required


Qualifications

  • B.S. Computer Science or related field
  • Three or more years of experience in a related position
  • Technical proficiency with Microsoft, Apple and Android operating systems, tablets, monitors, printers, laptops, modems, routers, VPNs., LANs
  • Must be authorized to work in the United States


Additional Information

This is a non-exempt, full-time salary role that reports to the Director of IT.

Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the well-being of employees and their families:

  • Paid holidays
  • Paid time off (PTO)
  • Employer cost-shared medical and dental insurance
  • Employer-paid short-term disability, long-term disability, AD&D insurance, and basic life insurance
  • 401k Match – 50% of employee contributions up to 6% of compensation
  • Discretionary annual profit-sharing bonus
  • Paid parental leave
  • Professional development reimbursement
  • Paid volunteer time off (VTO)
  • Employee referral incentive bonus program
  • Onsite wellness programs & rewards
  • Employee engagement activities


Moneta is a fiduciary fee-only Registered Investment Advisory firm and is unable to hold securities licenses with the exception of Series 65. We also do not allow outside business activities, insurance commissions, and/or trails. 

Key Skills
Tier-1 Technical SupportHelp DeskTroubleshootingLANPC WorkstationsHardware ConfigurationCustomer SatisfactionDocumentationMicrosoft Operating SystemsApple Operating SystemsAndroid Operating SystemsPrintersScannersRoutersVPNs
Categories
TechnologyCustomer Service & SupportFinance & Accounting
Benefits
Paid holidaysPaid time offMedical insuranceDental insuranceShort-term disability insuranceLong-term disability insuranceAD&D insuranceBasic life insurance401k matchProfit-sharing bonusPaid parental leaveProfessional development reimbursementPaid volunteer time offEmployee referral incentive bonus programOnsite wellness programs and rewardsEmployee engagement activities
Job Information
📋Core Responsibilities
The IT Support Specialist provides tier-1 technical support to all end users, resolving a wide variety of technical problems in a timely manner. Essential duties include responding to Help Desk requests, troubleshooting LAN and PC issues, and setting up and maintaining computer hardware.
📋Job Type
regular full time
📊Experience Level
2-5
💼Company Size
633
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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