JOB DETAILS

Product Specialist, Telemarketing

CompanyGreat Eastern
LocationCuenca
Work ModeOn Site
PostedMarch 20, 2026
About The Company
For 117 years, we have been helping customers across generations by protecting, preserving and growing what matters to them. As One Great Eastern Group today, we are enabling the goals of over 15.5 million customers by taking care of their needs across life, health, wealth and general insurance, consistently innovating to help them #ReachforGreat!
About the Role

Job Purpose 

You will market personal line products to OCBC customers through outbound effort and handle inbound sales enquiries with high quality customer experience.

The Job

  • Convert leads provided by bank to sales through telemarketing
  • Handle customer enquiries with confidence
  • Correspond with customers through emails
  • Liaise with internal departments on policy fulfillment
  • Achieve sales target set out by business


  • Minimum GCE ‘O’ Level / Diploma
  • Applicants with the Certificate in General Insurance/ BCP & PGI will be preferred
  • Excellent interpersonal skills and ability to speak Mandarin will be an added advantage for Mandarin-speaking customers
  • A good team player with ability to multitask and meets stringent service standards
  • Well organized and systematic in work
  • Keen to learn and positive work attitude
  • Proficient in Microsoft office and AS400
  • Meticulous in documentation and fulfillment work
Key Skills
TelemarketingOutbound EffortInbound Sales EnquiriesSales Target AchievementCustomer ExperienceInterpersonal SkillsMandarin SpeakingMultitaskingService StandardsOrganizationMicrosoft OfficeAS400DocumentationFulfillment
Categories
SalesCustomer Service & SupportFinance & Accounting
Job Information
📋Core Responsibilities
The primary responsibility is to market personal line products to bank customers via outbound telemarketing efforts and manage inbound sales inquiries while ensuring a high-quality customer experience. This role also involves corresponding with customers via email and liaising with internal departments to fulfill policy requirements to achieve set sales targets.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
14463
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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