JOB DETAILS

Functional Specialist - WCA - Northern Ireland

CompanyCapita Personal Independence Payment (PIP)
LocationUnited Kingdom
Work ModeOn Site
PostedMay 17, 2026
About The Company
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.4bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders. Check out our community guidelines: capita.com/about-us/social-media-community-guidelines
About the Role

Company Description

Discover a new kind of career in healthcare as a functional specialist       

Location: Belfast + 9 sites across Northern Ireland – Armagh, Ballymena, Coleraine, Dungannon, Enniskillen Foyle, Newry, Omagh and Portadown.
Hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday between 8:00 am and 8:00 pm
Salary: £39,500
+ Excellent Benefits + Over 100 CPD Hours in First 3 Months. Opportunity of Overtime at a significant higher rate

Make a Meaningful Impact with Your Clinical Expertise

Are you a qualified healthcare professional looking for a new challenge away from traditional clinical settings? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist, paramedic or doctor, you could use your skills in a different way as a functional specialist.

At Capita, we’re looking for compassionate and detail-oriented professionals to join our Health Assessment Advisory Service (HAAS) as Functional Specialists.

In this role, you’ll use your clinical knowledge to carry out functional assessments and compile evidence-based reports that help the Northern Ireland Department for Communities (NIDFC) make informed decisions about benefit claims.

Job Description

What You’ll be doing :

  • Conduct telephone assessments and face-to-face functional assessments of individuals with disabilities or health conditions.
  • Compile clear, concise and factual medical reports - no treatment or diagnosis required.
  • Collaborate with regional managers and administrators to meet service level agreements.
  • Use IT systems to support clinical decision-making and report writing.
  • Embrace ongoing feedback and professional development.

What We’re Looking for :

  • One year's post-registration experience as a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist, paramedic or doctor
  • Fully registered with a relevant UK regulatory body (NMC, HCPC, GMC), without restriction or conditions and with a valid PIN
  • Strong interpersonal, communication, and report-writing skills.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • A professional, adaptable, and team-oriented mindset.
  • Willingness to undergo BPSS security clearance.

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset

What’s in it for you?

  • A competitive basic starting salary of £39,500 increasing to £40,500 on achieving DfC approval
  • Once approved you will be eligible for our bonus scheme subject to quality and performance
  • Over 100 hours of CPD in your first 3 months.
  • 25 days’ holiday (rising to 27 after 5 years) with the opportunity to buy extra leave
  • Annual professional registration fee reimbursed and supported revalidation
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks… and plenty more
  • Opportunity to purchase discounted benefits designed to suit your lifestyle – from discounts on retail and socialising, to health and wellbeing, travel and technology
  • Refer a friend reward scheme
  • Access to the Headspace app for you and up to 5 family or friends
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘I'm Interested’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees

As a Disability Confident Leader, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information or to discuss any reasonable adjustments you may need, please contact us on  or 0300 303 8544

Key Skills
Functional AssessmentReport WritingClinical KnowledgeInterpersonal SkillsCommunicationIT Systems ProficiencyAdaptabilityTeamworkDetail OrientationMicrosoft ExcelMicrosoft WordMicrosoft OutlookEvidence-Based ReportingRegulatory ComplianceSecurity Clearance Vetting
Categories
HealthcareGovernment & Public SectorSocial ServicesConsulting
Benefits
OvertimeBonus SchemeContinuing Professional Development HoursHoliday Purchase SchemeProfessional Registration Fee ReimbursementPaid Volunteer DayCompany Matched PensionLife AssuranceCycle2Work SchemePaid Maternity LeavePaid Adoption LeavePaid Shared Parental LeavePaternity PayDiscounted BenefitsRefer A Friend RewardHeadspace App Access
Job Information
📋Core Responsibilities
The role involves conducting telephone and face-to-face functional assessments for individuals with health conditions or disabilities, and compiling clear, factual, evidence-based medical reports to aid decision-making for benefit claims.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
25527
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
38 hours
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