Medical Assistant / Patient Services Representative (Part-time)

Description

Rediscover Purpose with ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Work in our newest Wisconsin clinic - coming to the Sheboygan area in May 2026! 

Now Hiring: Medical Assistant / Patient Services Representative (Part-time)
Locations: Sheboygan with occasional coverage in Mequon

As a Medical Assistant / Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

How you will make an impact as a Medical Assistant / Patient Services Representative:

• Greet patients and accurately check them into the EHR, following established patient registration protocols.
• Own opening and closing of the clinic per established guidelines
• Ensure all documentation is completed accurately and patient payments are collected per insurance requirements.
• Schedule patient appointments and coordinate administrative tasks to optimize clinic operations.
• Room and take vital signs of patients.
• Ensure clinic appointments run efficiently by communicating necessary information to Physicians and Advanced Practice Providers (APPs).
• Sanitize exam rooms and medical equipment, including instruments, scopes, and specialty procedure equipment, after each patient
• Record necessary information into the patient’s Electronic Health Record (EHR).
• Triage of patient care, including but not limited to, connecting with patients regarding care questions, lab results and medication refills.
• Rotate and stock the pharmaceutical closet; properly dispose of expired medications.
• Maintain inventory of medical supplies and non-sample pharmaceuticals; order supplies as needed.
• Order Sleep Study devices and upload reports into the system.
• Review future clinic schedules to verify insurance and necessary patient documentation in accessible in-patient chart.
• Answer phone calls that come directly to the clinic from existing patients
• Cross train as a Patient Service Representative and Medical Assistant

What we’re looking for in a Medical Assistant / Patient Services Representative:

• MA certification or minimum of 2 years of medical assisting experience required
• Previous experience in a medical or healthcare setting.
• Strong customer service focus with a commitment to delivering an exceptional patient experience.
• Excellent communication skills, including phone, verbal, written, and listening abilities to build rapport with patients.
• Detail-oriented with high accuracy in work and strong organizational skills.
• Proficiency in data entry and technology applications, including Outlook, Word, Excel, and EHR systems.
• Ability to work independently, manage time effectively, and prioritize tasks to meet deadlines.
• Basic math skills, including calculating percentages and handling insurance payment settings.
• Work in our Sheboygan clinic and assist at nearby Mequon clinic as needed

Why you should choose ADVENT:

• Convenient Weekday schedule – enjoy weekends for yourself!
• Culture that embraces excellence and ethics, we are solutions minded, and encourage you to ask questions

Schedule:  This position is for a newly opening clinic. The role will begin as part-time position, working three days per week. As clinic demand grows, the position may transition to a full-time 32-hour flex position

Explore more at: ADVENT Careers Website