JOB DETAILS

Facilities Maintenance Technician

CompanyHonolulu Cookie Company
LocationUnited States
Work ModeOn Site
PostedMarch 20, 2026
About The Company
Honolulu Cookie Company started in 1998 when entrepreneurs Keith and Janet Sung developed a recipe for premium shortbread cookies. As an artist, Keith wanted to develop something unique – a cookie that represented true Hawaiian hospitality. What he created was a line of island-inspired flavors in a signature pineapple shape. The recipe has been refined over the years, but we always carry through that dedication to quality ingredients inspired by the flavors of our island home. From our bakery, stores opened throughout Honolulu, particularly in Waikiki, to ensure the hospitality that inspired our cookies was delivered to visitors from around the world. Eventually, we found homes and opened new locations on Maui, in Las Vegas, and in Guam. Each progression is informed by a commitment to sharing the best experience of a Hawaiian vacation. The cookie collection packages are designed to delight and the stores are eager to share the Aloha Spirit, but it all begins with the cookies. The finest ingredients are selected to make our unique pineapple-shaped cookies to be shared with friends and fans around the world.
About the Role

SUMMARY: Provide essential facilities support for multiple HCC locations, capable of handling basic building maintenance tasks with minimal supervision. Escalates work requiring licensed specialty contractors to Facilities Coordinator. 

DUTIES AND RESPONSIBILITIES: 

  • Adheres to and exemplifies behaviors aligned with company core values: 
    • We Work with Passion and Purpose (Ho ’ohana) 
    • We Choose to do What is Right (Pono) 
    • We Work Together (Laulima) 
    • We Care (Malama) 
    • We Take Ownership & Responsibility (Kuleana)
  • Fosters a sense of teamwork and collaboration among team members by building an employee culture that is aligned with HCC values and operating principles. Ensures all employees are treated consistently, fairly, ethically, and respectfully
  • Understand and comply with safety, environmental, GMP rules and all policies, codes, and state/federal regulations applicable to position and company
  • Performs basic building remediation work such as patching, sealing, wall/door repair, and material replacement; ensure proper function using appropriate tools
  • Conducts routine inspections of buildings and grounds to proactively identify maintenance needs and prevent costly repairs 
  • Escalates issues requiring licensed specialty contractor (e.g., structural, plumbing, roofing, HVAC’s, electrical) to the Facilities Coordinator for contractor engagement; provides on-site oversight as needed 
  • Coordinates with Facilities Coordinator to prioritize and complete projects and work orders efficiently
  • Completes all required documentation in a timely manner (Work Orders, Issue logs and checklists)
  • Follows post-maintenance procedures and ensure the work area is clean and hazard-free
  • Provides occasional support to Maintenance Technicians during equipment installation or facility-related projects as needed 
  • Submits all material requests and invoices to Supervisor/Manager
  • Anticipates shifts in priorities, the flow of information or changes to work assignments
  • Provides emergency support for unscheduled maintenance repairs on an on-call basis
  • Perform other related tasks as assigned

QUALIFICATIONS/SKILLS: 

  • Must have valid Hawaii Driver’s license with clean driving record
  • Minimum 3 years of experience in building maintenance or handyman trades
  • Working knowledge of general building repair techniques (carpentry, painting)
  • Must pass pre-employment 5-panel drug screen and perform testing as assigned
  • Ability to travel between various HCC factory sites with working personal vehicle
  • Proficiency in using hand tools, power tools and trade-specific equipment safely and effectively
  • Ability to organize, manage and prioritize multiple tasks simultaneously with sense of urgency
  • Strong organizational and time management skills
  • Ability to assess job requirements independently and deliver quality results with minimal detailed instructions
  • Ability to interpret vague instructions but specific expectations
  • Strong interpersonal skills to effectively work with diverse individuals
  • Ability to work overtime and outside normal business hours including weekends and holidays
  • Ability to work independently, safely, and efficiently

PHYSICAL DEMANDS: 

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Willingness to work outside of regular business hours when necessary; must be flexible in providing support for unscheduled requests on an on-call basis
  • Must be able to routinely lift and/ carry up to 50 lbs. and up to 75lbs occasionally.
  • Work is performed indoors and outdoors in varying weather conditions
  • Must be able to work safely on ladders, scaffolding, and elevated platforms
  • Exposure to dust, paint fumes, noise and cleaning chemicals
  • Frequent lifting, pushing, pulling, grasping, bending, stooping, and squatting and some repetitive motions
  • Able to sit, stand and walk throughout an 8 to 10-hour shift
  • Specific vision abilities required by this position include close vision 20 inches or less, (i.e., working with small objects or reading small print), including use of computers. Distance vision of 20 feet or more (not just the ability to see a person or object, but the ability to recognize features as well, color vision, peripheral vision, depth perception, and the ability to adjust focus. Peripheral vision observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
  • Specific hearing abilities include the ability to hear, understand, and distinguish speech and/or other sounds (e.g., forklifts, packaging, machinery alarms), medical codes or alarms and communication purposes
Key Skills
Building MaintenanceHandyman TradesCarpentryPaintingSafety ComplianceTime ManagementOrganizational SkillsInterpersonal SkillsProblem AssessmentWork Order CompletionMaterial Request SubmissionOn-Call SupportDriving
Categories
TradesConstructionAdministrative
Job Information
📋Core Responsibilities
The technician provides essential facilities support by performing basic building remediation tasks such as patching, sealing, and wall/door repair, while proactively identifying maintenance needs through routine inspections. They are responsible for escalating complex issues to the Facilities Coordinator, coordinating work orders, completing required documentation, and providing occasional support for projects and emergency repairs.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
126
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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