Maintenance Manager

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR VISION

Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

SUMMARY

The Maintenance Manager is responsible for the overall care, functionality, and presentation of Lone Mountain Ranch. This role ensures that the property, including cabins, buildings, grounds, and equipment, is consistently maintained to a high standard, supporting both the guest experience and the daily rhythm of the Ranch.

This position blends leadership with a strong presence in the work itself. The Maintenance Manager builds and maintains clear, effective systems while remaining actively engaged in operations, guiding the team, addressing issues as they arise, and paying close attention to the details that shape the environment.

The ideal candidate leads with steadiness and accountability, takes pride in their work, and understands that well maintained spaces contribute directly to how people feel when they are here. They approach the property with a thoughtful, proactive mindset and foster a team culture grounded in respect, ownership, and care.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversee the care and upkeep of all facilities, grounds, vehicles, and equipment, ensuring the Ranchremainssafe, functional, and consistently ready for both guests and team members
• Establish andmaintainthoughtful,well-structuredsystems for daily operations, including preventive maintenance programs, work orders, schedules, and checklists
• Move throughout the property with intention, regularly reviewing cabins, buildings, and outdoor spaces to ensure details are noticed and addressed before they become issues
• Ensure all vehicles and equipment aremaintainedto a high standard, supporting reliable operations and minimizing disruptions
• Lead and support the Maintenance Team through a consistent, present leadership style, providing clear direction, encouragement, and accountability in the work
• Foster a team culture grounded in respect, ownership, and pride in the property, where individuals feel supported in their growth and take responsibility for their work
• Uphold safety as a constant priority, reinforcing best practices, leading trainings, and ensuring all work is performed with care and awareness
• Support fire mitigation efforts andmaintaina proactive approach to property safety, particularly in changing seasonal conditions
• Respond to maintenance needs in guest spaces with a sense of urgency and care, understanding the role these details play in the overall experience
• Maintain an ongoing awareness of the Ranch as a whole, addressing small but meaningful details such as cleanliness, outdoor spaces, and the natural impact of weather and wildlife
• Manage resources thoughtfully, including budget, materials, and inventory, with an understanding of both operational needs andlong-termstewardship of the property
• Build strong, reliable relationships with vendors and partners, ensuring work is completed to a high standard and aligned with the Ranch’s expectations
• Work closely with other departments to support daily operations and shared goals, contributing to a cohesive and well aligned environment

LEADERSHIP EXPECTATIONS 

        As a Manager of the Ranch, this position is expected to embody the following values: 

• Lead by Example— Model professionalism, respect, humility, and integrity in all settings.
• Foster a Positive Culture— Build collaboration across departments, celebrate contributions, and reject gossip or divisive behavior.
• Practice Exceptional Hospitality— Extend thoughtfulness and care to both guests and employees; ensure decisionsbenefitthe Ranch as a whole.
• Accountability & Ownership— Take responsibility for mistakes, focus on solutions, andeliminatethe “that’s not my job” mentality.
• Initiative & Decision-Making— Use authority with confidence, avoid silos, and make decisions with awareness of their effect on the Ranch and guest experience.
• Communication & Collaboration— Share information across all Ranch departments,maintainconfidentiality when required, and practice transparency to build trust. Consult HR and the Employee Handbook when disciplinary action or policy questions arise.
• Accessibility & Presence— Be available to your team for questions and support. If you are unavailable, communicate in advance and ensure coverage or points of contact are in place so your team is not left without direction. Approachability and presence build trust and continuity.
• Respect the Chain of Command— Support decisions made by senior leadership, communicate them clearly to teams, and model alignment. Feedback and questions should be raised through proper channels with respect.
• Professional Conduct On & Off Duty— Maintain sound judgment and professionalism in all settings; remember your words and actions always reflect on you as a leader and on the Ranch.

QUALIFICATIONS

• At least 5 years of experience in maintenance, facilities, or property operations, or a related field
• Strong working knowledge of property systems, including buildings, infrastructure, grounds, vehicles, and equipment
• Experience developing and managing preventive maintenance programs, work order systems, and operational processes
• Proven ability to lead and develop a team through clear communication, consistency, and a present leadership approach
• Strong problem-solving skills and the ability to manage multiple priorities in a dynamic environment
• Experience managing budgets, tracking expenses, and working with vendors and service providers
• Class A CDL license preferred
• Knowledge of fire mitigation and safety practices, particularly in wildfire prone environments, preferred
• Comfortable using maintenance management systems and basic office programs
• Ability to safelyoperateand oversee the use of all Ranch equipment, including trucks, plows, skid steers, groomers, and other heavy machinery
• Valid driver’s license and ability tooperatevehicles in a variety of conditions, including snow and ice

WORK ENVIRONMENT

• Work is performed throughout the Ranch in a wide range of weather conditions, including snow, rain, heat, and cold
• Frequent movement across the property, including walking, standing, and navigating uneven terrain
• Regular involvement in maintenance work, inspections, and outdoor operations
• Ability tolift upto 50 poundsfrequentlyand up to 75 pounds occasionally
• Physical tasks may include bending, kneeling, climbing, and extended periods of standing
• Ability to remain calm, focused, and effective during high pressure or emergency situations
• Flexible schedulerequired, including evenings, weekends, and holidays based on operational needs

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.