Human Resources Manager

Context:

The Common Market is a nonprofit social enterprise working to build a more resilient and equitable food system. Through a network of regional chapters, we connect family farmers to the institutions that need their food most, including schools, hospitals, universities, and community organizations.

As our national network continues to grow, our ability to deliver on this mission depends on strong, reliable, and values-aligned teams. From warehouse staff and drivers to sales and operations leaders, our people are at the center of everything we do.

To support our continued growth and expansion into new markets, The Common Market is seeking a Human Resources Manager to strengthen our hiring, onboarding, and employee development systems. This role will play a critical part in ensuring we consistently attract, support, and retain the people who make this work possible.

Role Description:

The Human Resources Manager is responsible for driving the execution of core HR systems that power our operations and growth, with a focus on recruiting, onboarding, training, and early employee development across operational and sales teams.

This role sits at the intersection of people and operations. The HR Manager ensures that hiring pipelines are strong, onboarding experiences are seamless, and new employees are set up for success in their first 90 days and beyond.

Working in close partnership with Executive Directors, Operations Managers, Sales leaders, IT, and Finance, this role owns the process and ensures execution through others, coordinating across teams to ensure that critical HR functions are completed with consistency, timeliness, and quality.

This is a highly collaborative, systems-driven role for someone who is energized by building structure, improving processes, and supporting frontline teams in a fast-paced operational environment.

This position reports to the Chief Financial Officer and works closely with members of the executive and senior leadership teams across the organization

Candidate Profile:

The ideal candidate is a detail-oriented, execution-focused HR professional who thrives in environments where coordination, follow-through, and cross-team collaboration are essential.

They are comfortable managing multiple processes at once, from hiring pipelines to onboarding logistics to training plans, and take pride in ensuring that all aspects of the work are completed with accuracy, consistency, and follow-through.

They are equally comfortable communicating with warehouse staff, coordinating with IT on onboarding logistics, and partnering with leadership on employee development. They understand that strong systems and consistent execution are what enable teams to perform at a high level.

Snapshot of the Ideal Candidate:

·         Process Owner & Coordinator. Keeps complex, multi-step processes moving forward across teams; ensures accountability without needing to execute every task directly.

·         Recruitment Operator. Skilled at managing hiring pipelines, screening candidates, and coordinating efficient, high-quality hiring processes.

·         Onboarding Champion. Ensures new hires are fully prepared, supported, and set up for success from day one.

·         Training & Development Supporter. Tracks onboarding and development plans, ensuring managers follow through and employees progress.

·         Cross-Functional Partner. Works effectively with Operations, Sales, IT, and Finance to coordinate shared responsibilities.

·         Detail-Oriented Executor. Maintains strong systems, documentation, and follow-through in a fast-moving environment.

·         Professional Foundation. 3–5 years of HR experience with a focus on recruiting, onboarding, or operations; experience in warehouse, logistics, or multi-site environments preferred.

Who This Role Is Not For:

This role may not be the right fit for candidates who:

·         Prefer Strategy Over Execution. This is a highly execution-focused role that requires managing day-to-day hiring, onboarding, and coordination across teams, not just designing programs or policies.

·         Want to Directly Own Every Task Themselves. Success in this role depends on coordinating across departments and ensuring execution through others, rather than individually completing every onboarding or HR task.

·         Have not Worked in Operational or Frontline Environments. Candidates without experience supporting warehouse, logistics, or hourly teams may find the pace and nature of this work challenging.

·         Are Uncomfortable Managing Multiple Processes Simultaneously. This role requires juggling hiring pipelines, onboarding timelines, and training coordination at the same time.

·         Prefer Highly Structured, Siloed Environments. This role requires cross-functional collaboration and adaptability in a growing, evolving organization.

Position Description:

Recruitment & Hiring

Own and coordinate full-cycle recruitment for critical operational and sales roles across the organization.

·         Manage hiring for drivers, warehouse staff, operations managers, and sales outreach and support roles.

·         Maintain job postings, applicant tracking, and candidate pipelines.

·         Conduct initial candidate screenings and coordinate multi-stage interviews.

·         Ensure a consistent and professional candidate experience.

·         Coordinate pre-employment requirements, including background checks, drug testing, and driver compliance.

·         Partner with senior leadership to prepare and deliver offer letters.

Onboarding & New Hire Setup

Ensure that every new hire is prepared, equipped, and supported from day one.

·         Own and coordinate onboarding processes across teams and locations.

·         Ensure completion of onboarding logistics, including IT access, equipment, and uniforms, in partnership with internal teams.

·         Coordinate with Finance to ensure payroll and compliance documentation is completed.

·         Serve as the primary point of contact for new hires during onboarding.

Training & Early Employee Success

Support strong onboarding and integration through structured training and follow-up.

·         Coordinate development and rollout of 30/60/90 day onboarding plans.

·         Track onboarding progress and ensure completion of key milestones.

·         Support weekly check-ins and feedback loops between managers and new hires.

·         Identify gaps in training and coordinate solutions with supervisors.

Professional Development & Growth

Help build consistent systems for employee development across the organization.

·         Partner with Executive Directors and managers to coordinate professional development planning.

·         Track development goals and ensure follow-through.

·         Support visibility into employee progress and growth pathways.

HR Operations & Compliance

Maintain strong, consistent HR systems across a multi-site organization.

·         Ensure hiring and onboarding practices align with employment laws and organizational standards.

·         Maintain accurate records and support audits.

·         Improve and standardize HR processes and SOPs.

Workplace Safety & Risk Coordination

Support a safe and compliant work environment across operations.

·         Coordinate safety processes and ensure timely incident reporting

·         Track safety data and identify trends.

·         Partner with Operations leaders to reinforce safe practices and continuous improvement.

·         Support safety reviews and audits.

Insurance Claims & Incident Management

Ensure claims processes are timely, organized, and well-coordinated.

·         Track workers’ compensation and insurance claims.

·         Serve as liaison with carriers and brokers.

·         Ensure timely submission and follow-up with all insurance claims.

·         Maintain claims records and reporting.

·         Partner with Finance/CFO on reporting and renewals.

Employee Support & Relations

Serve as a resource to employees and managers, particularly during onboarding and early tenure.

·         Support supervisors in addressing early-stage performance or engagement issues.

·         Coordinate communication across teams to ensure clarity and follow-through.

·         Reinforce a culture of accountability, safety, and professionalism.

Corrective Action

Support consistent and compliant employee relations processes.

·         Conduct HR investigations.

·         Assist managers and directors with employee write-ups.

·         Coordinate employee termination processes, including documentation and compliance requirements.

Requirements:

Qualifications

·         Bachelor’s degree or equivalent experience.

·         3–5 years of experience in Human Resources, with a focus on recruiting and onboarding.

·         Experience hiring for operational or hourly roles (warehouse, logistics, drivers, etc.).

·         Strong organizational and communication skills.

·         Ability to manage multiple processes and coordinate across teams.

·         Experience in multi-site or operational environments preferred.

Location & Travel

This role is based in one of our four hubs: Philadelphia, Atlanta, Houston, Chicago. Travel to the other hub locations is expected approximately two days per month per location, totaling up to 25% travel overall.

Compensation & Benefits

·         Salary: $101,000 annually

·         Health Care Plan (Medical, Dental & Vision)

·         Retirement Plan (SIMPLE IRA with 100% employer match)

·         Life Insurance (100% Employer Paid Life, AD&D, Short and Long-Term Disability)

·         Paid Time Off (Vacation, Sick & Public Holidays)