JOB DETAILS

IT Service Delivery & Project Manager

CompanySGS
LocationMadrid
Work ModeOn Site
PostedMarch 23, 2026
About The Company
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. Community Guidelines SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS. We want to promote an informative and enjoyable environment within this community. We therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines. Posts will be removed if they are: - Offensive, defamatory, discriminatory or obscene - Fraudulent, deceptive or misleading - In violation of any intellectual property rights - In violation of any law or regulation - Abusive, harassing, stalking or attacking others - Trolling or deliberate disruption of discussion - Commercial solicitations or personal promotion - Spam or link baiting Intellectual Property Statement Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by © SGS Société Générale de Surveillance SA (2025).
About the Role

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence.

Job Description

We are seeking an experienced IT professional with a strong background in service delivery and project management to lead application delivery and support within our Corporate IT team. The role combines service delivery and project management responsibilities, with a strong focus on coordinating external vendors and supporting the transition of selected services to in-house delivery, while ensuring alignment with SGS’s technical and operational standards. 

Key Responsibilities 

  • Lead end-to-end delivery of application, being responsible for both their support & improvements (through projects), ensuring overall delivery quality.
  • Lead internal functional & technical teams in supporting and developing complex business applications.
  • Managing vendor deliveries for those outsourced applications & for fixed priced projects (ie: non-internalized work).
  • Ensure the application delivery meets technical and operational standards including security, performance, and maintainability.
  • Coordinate with cross-functional teams and ensure compliance with architecture and security guidelines.
  • Translate complex situations & topics into actionable plans and influence stakeholders across the organization.

Qualifications

  • Bachelor’s degree in IT, Computer Science, or related field.
  • Proven experience managing IT projects and service application support, with a solid understanding of project management methodologies and the full software delivery lifecycle.
  • Excellent communication skills, with the ability to translate complex technical information into actionable items and effectively influence stakeholders at all levels.

Nice to Have 

  • Technical background in application development or infrastructure.
  • Experience with ServiceNow and Azure DevOps
  • ITIL4 Certified

Additional Information

Why SGS?

  • Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
  • Enjoy a flexible schedule and a hybrid work model
  • Access continuous learning opportunities through SGS University and Campus.
  • Collaborate in a multinational environment with colleagues from various continents.
  • Benefit from a comprehensive benefits platform.

Apply Now:
At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to join our motivated and dynamic team!

Key Skills
Service DeliveryProject ManagementApplication DeliveryVendor CoordinationIT Standards ComplianceSecurityPerformance ManagementMaintainabilityStakeholder InfluenceIT Project ManagementService Application SupportProject Management MethodologiesSoftware Delivery LifecycleApplication DevelopmentInfrastructureServiceNow
Categories
TechnologyManagement & LeadershipSoftwareConsulting
Benefits
Continuous learning opportunitiesComprehensive benefits platform
Job Information
📋Core Responsibilities
The role involves leading the end-to-end delivery of applications, managing both support and improvements through projects, while coordinating external vendors and transitioning services in-house. Key duties include ensuring application delivery meets technical and operational standards like security and performance.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
76675
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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