JOB DETAILS

IT Service Technician

CompanyThe AME Group
LocationNashville
Work ModeOn Site
PostedMarch 23, 2026
About The Company
Since 1985, The AME Group has assisted our clients by maximizing revenue, reducing expenses, and mitigating risks utilizing a portfolio of award-winning IT solutions, proven methodologies, and experienced staff. The AME Group holds more than 25 offices and operates nationwide as trusted advisors to businesses and organizations who strive to reduce their operating costs with IT managed services. If your business relies on technology, whether it be in a small office of 5 users with one server or a conglomerate with ten thousand employees, ask The AME Group how you can dramatically reduce your operating expenses while realizing a streamlined IT infrastructure that allows you to focus on what is most important: your business. Company Office Location are located in the following cities: Fort Wayne, IN South Bend, IN Indianapolis, IN Columbus, IN Bloomington, IN Vincennes, IN Evansville, IN Findlay, OH Baton Rouge, LA Houston, TX Louisville, KY Lexington, KY Nashville, TN
About the Role

Description

Welcome to The AME Group – Where People Power Progress
At The AME Group, every employee helps define who we are. For over 40 years, we’ve built a thriving, people-first culture rooted in innovation, collaboration, and purpose. As a nation wide leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success, and continuous learning, we don’t just adapt to change — we drive it! Join a company where your voice matters, your work makes an impact, and your future is a shared journey.


We are seeking a talented and experienced IT Desktop Support Technician to join our team. Our ideal candidate will have a minimum of 2 years of hands-on experience providing desktop support in a corporate environment. This position provides support for our client base from our office located in Nashville, TN.


 What We Offer

  • Full Benefits Package: Health, dental, and vision insurance
  • Continuous Learning: Company-paid training and certifications
  • Career Growth: We invest in your development and professional goals


What you will do:

  • Install, configure, and maintain computers, printers and peripherals.
  • Provide field technical support for our clients.
  • Diagnose and resolve hardware and software issues.
  • Manage and monitor client workstations and servers.
  • Document all technical support activities in ticketing systems
  • Maintain accurate inventory records of all client equipment.

Requirements

Qualifications:

  • 2+ years of hands-on experience in IT desktop support.
  • Proficient in troubleshooting hardware and software issues in a Windows environment.
  • Experience with Active Directory, Microsoft office suite and other common business applications.
  • Azure experience a plus.
  • Strong communication skills and the ability to work with clients in a professional manner.
  • Ability to work independently and collaboratively in a team-oriented environment.
  • Adept at managing priorities and meeting deadlines.
  • Associate degree or relative certifications (CompTIA A+ certification)
  • Valid driver’s license and reliable transportation is necessary.
  • Must be able to lift up to 50 lbs.

 

If you are a skilled IT professional seeking a new challenge and a rewarding opportunity with a dynamic company, we encourage you to apply.


This is a full-time position. Our normal business hours are Monday to Friday, 8 am to 5 pm.

Key Skills
Desktop SupportHardware TroubleshootingSoftware TroubleshootingActive DirectoryMicrosoft Office SuiteTicketing SystemsInventory ManagementCommunication SkillsIndependent WorkTeam CollaborationPriority ManagementWindows EnvironmentField Technical Support
Categories
TechnologyCustomer Service & SupportAdministrative
Benefits
Health InsuranceDental InsuranceVision InsuranceContinuous LearningCompany-paid training and certificationsCareer Growth
Job Information
📋Core Responsibilities
The technician will be responsible for installing, configuring, and maintaining computer hardware, printers, and peripherals while providing field technical support to clients. This role also involves diagnosing and resolving hardware and software issues, managing client workstations and servers, and documenting all support activities.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
207
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page