JOB DETAILS

Concierge

Company Apex Concierge Services Inc
LocationBoston
Work ModeOn Site
PostedMay 15, 2026
About The Company
Apex Concierge Services is a local concierge company in Boston and the surrounding areas that provide exceptional luxury services to our clients and residents. Our services aim to deliver around-the-clock convenience to residents and create a more enjoyable and stress-free living experience. Our team is dedicated to providing superior service, constant communication, and ensuring that your needs are met above and beyond your expectations. At Apex Residential Concierge Services, we offer a wide range of luxury residential concierge services designed to make your life easier and more enjoyable. From welcoming residents and their guests to acting as a liaison between residents and management, we're here to take care of all your needs. Apex specializes in residential concierge and we believe that luxury is all about the details. That's why we go above and beyond to ensure that every request is handled with the utmost care and attention. Our goal is to exceed your expectations and provide you with an exceptional level of service this is customized specifically to your site and requirements. We invite you to experience the highest level of service tailored to each of our client’s needs. Contact us today to learn more about our services and how we can help you live your best life.
About the Role

Description

About Us

At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.


What You’ll Do

As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment.


Key Responsibilities:

  • Greet and assist residents, guests, and delivery personnel professionally and warmly
  • Respond promptly to inquiries and requests, in person and via phone/email
  • Maintain front desk shift logs
  • Coordinate services such as package deliveries, and maintenance requests
  • Manage building communications, calendar, and reservations for amenity spaces
  • Maintain a tidy and inviting lobby area
  • Provide local knowledge and recommendations for restaurants, transportation, and events
  • Assist with emergency procedures and ensure safety protocols are followed

 

Why Join Us?

  • Competitive hourly pay
  • Paid time off and holiday pay
  • Supportive and inclusive work environment
  • Opportunities for growth in hospitality and property management

Ready to welcome residents home and make a difference every day?

Apply today with your resume and a brief cover letter. We can’t wait to meet you!

Requirements

 Required:

  • High school diploma or equivalent
  • 1+ year of customer service, hospitality, or front desk experience
  • Professional demeanor and excellent communication skills
  • Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems
  • Reliable, punctual, and able to work flexible shifts (including evenings/weekends)
  • Ability to remain calm and composed under pressure

Preferred:

  • Experience in residential or hotel concierge roles
  • Familiarity with Boston neighborhoods, transportation, and cultural attractions
Key Skills
Customer ServiceHospitalityFront DeskCommunicationProfessional DemeanorTech-SavvyMicrosoft OfficeProperty Management SystemsPunctualitySafety ProtocolsLocal KnowledgeProblem Solving
Categories
HospitalityCustomer Service & SupportAdministrativeSecurity & Safety
Benefits
Paid Time OffHoliday Pay
Job Information
📋Core Responsibilities
The Concierge will act as the welcoming face and primary resource for residents, guests, and vendors by professionally greeting them, responding to inquiries, and maintaining front desk logs. Key duties include coordinating services like package deliveries and maintenance, managing building communications, and ensuring the lobby area remains tidy and secure.
📋Job Type
full time
💰Salary Range
$21 - $22
📊Experience Level
0-2
💼Company Size
9
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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