JOB DETAILS

General Manager(08940) - 1368 N Main St.

CompanyDomino's
LocationFuquay-Varina
Work ModeOn Site
PostedMarch 26, 2026
About The Company
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.
About the Role

Job Description

Job Duties

  • Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly
  • When closing, responsible for end of the night bank deposits
  • When closing, responsible for doing a nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
    Foster and project a sense of urgency with each and every order
  • Ensure the store is running according to Dominos Operation Evaluation Review standards
  • Oversee total store operations
  • Communicate with other managers and staff regarding any aspect that impacts business operations
  • Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
  • Actively training the GMIT on all aspects of store operations
  • Maintain staffing levels that mirror the needs of business at any point of the day
  • Creating and maintaining an employee schedule based upon labor needs
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Ensure vehicle used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time
  • Ability to read and understand P&L ledger
  • Uphold Domino's standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Job Category Org: Store General Manager
    • Key Skills
    Team LeadershipOrder ExpeditingBank DepositsProduct InventoryStore SetupUrgencyOperations ReviewCommunicationDelivery ManagementStaffingSchedulingDispute ResolutionVehicle InspectionP&L AnalysisCustomer ServiceOrder Entry
    Categories
    Management & LeadershipLogisticsFood & BeverageRetailCustomer Service & Support
    Job Information
    📋Core Responsibilities
    The General Manager is responsible for leading the delivery and customer service teams to ensure orders are processed quickly and correctly, while also overseeing total store operations according to company standards. Key duties include managing nightly closing procedures like deposits and inventory, setting up the store for opening, and maintaining staffing levels based on business needs.
    📋Job Type
    full time
    📊Experience Level
    5-10
    💼Company Size
    98640
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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