SERVICE MANAGER

Description

In the heart of Birkdale Village, locally owned eeZ has long known for the freshest, most

creative, and innovative sushi and fusion fare around! We operate with our core values at the

heart of everything we do: guest service, high quality ingredients, health, safety and a

commitment to culture. We are looking for a hands-on Service Manager to help us lead & grow!

Key Responsibilities:

• Lead and drive daily operations including the kitchen, dining room, bar, and host stand.
• Engage with guests. Receive feedback and comments to understand areas of opportunity and strengths.
• Create an environment that is safe, warm, and welcoming for all guests and team members.
• Monitor and coach team members on performance and compliance. Train and develop team members to their highest potential.
• Evaluate work procedures and identify methods for increasing efficacy or productivity.
• Write weekly work schedules to accommodate team members and sales volumes.
• Recruit and interview applicants, hire and onboard new team members.
• Conducts cash drops, reviews credit card totals, and verifies deposit slips.
• Completes all required reports and paperwork accurately and on time.

Benefits

• Bonus programs based on meeting company set goals.
•  Comprehensive benefits include medical, dental, and vision insurance, with company-paid life and long-term disability coverage
• Meal discounts.
• 2 one-week paid vacations per year.
• 401(k) plan.
• ServSafe Certification classes.
• Closed most major holidays

eeZ is an Equal Opportunity Employer. eeZ does not discriminate based on race, religion, color,

sex, gender identity, sexual orientation, age, disability, national origin, marital status, veteran

status or any other basis covered by appropriate law.

Requirements

• Previous supervisory and/or hospitality industry experience required.
• High degree of flexibility and adaptability. Must be able to manage multiple projects and work well under pressure.
• Strong interpersonal, verbal and communication skills.
• Must be approachable and have good leadership skills.
• Must be at least 21 years of age.
• Must be able to lift and carry 40 pounds (including trash bags).
• Position requires prolonged standing, bending, twisting and repetitive hand and wrist motion.
• Work with hot, cold, and/or hazardous materials and equipment.
• A valid driver's license, proof of insurance and non-slip shoes are required.